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HOTWATTFlag for United States of America

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Emails not showing up in sent box

We use an ERP software to send out emailed acknowledgments. It sends them through our outlook email. For some reason one of our employees no longer sees the emails he sends from our ERP system in his sent box anymore. Everybody else can see the sent email when they send it through the ERP system except for him. If he just sends a regular email using outlook he can see it in his sent box. I already checked he setting in options that says save copies of messages in sent box. Any idea why this could be happening?
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John
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Thanks for the help!
You are very welcome and I was happy to help you with this.