iPhone and Outlook (Web)

I used to get Hotmail.com Emails on my iPhone (via the "Outlook" app.  That stopped a week ago.  Today I disconnected Hotmail (Outlook) turned off my iPhone, then turned it back on and tried to reconnect my Hotmail account.

I was asked for my email password which I entered.  I got "Error.  Please check your Internet connection and try again."  I did using Safari and I do have Internet access.

Any ideas that may help?
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James CrawfordIT AssistantCommented:
Have you tried setting up your hotmail account using the native Mail app in iOS? See here and here

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JohnBusiness Consultant (Owner)Commented:
Also make sure you have the correct PORT and SSL settings. Hotmail changes as Outlook.com changes.

Also follow this Apple knowledgebase article in case you need to implement 2 step verification.

Jackie ManCommented:
You need to create an Application-Specific Password.

To create a new password for allowing an email program to log in to your Outlook.com account even when you have two-step verification enabled:

Click your name or avatar in Outlook.com's navigation bar.
Select Account Settings from the menu that shows.
Go to the Security & Privacy category.
Select More security settings under Account Security.
If prompted:
Type your Outlook.com account password over Password.
Click Sign in.
Click Create a new app password under App passwords.

Source: https://www.lifewire.com/app-specific-passwords-outlook-1170665
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Biggles1Author Commented:
Nothing doing.  I still get  "Error.  Please check your Internet connection and try again."

I DO have Internet access.

I deleted then re-created my Outlook account on my iPhone 6 then I clicked on the Outlook app and was asked to enter my Password AGAIN.  I then got the same error message:  "Error.  Please check your Internet connection and try again."
Jackie ManCommented:
Do you create an app password ?
JohnBusiness Consultant (Owner)Commented:
Do a complete Reset of your iPhone network settings, turn the phone off (power off), start up and set up your network again.  Make sure IOS is up date (10.3.2)

If that does not work, make sure you have a backup plus camera roll back up and then do a hard reset back to factory specs.  Then restore your apps.
Biggles1Author Commented:
Thanks Guys,

Actually what fixed the problem was De Installing the Outlook App, re booting the iPhone6 then downloading and installing the Outlook App from the App Store.
JohnBusiness Consultant (Owner)Commented:
Thank you for the update and how you fixed the issue.
Ya its easy to access outlook mail in iPhone. Just have to do a little setup.  Follow the steps Create Outlook Account on iPhone.
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