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The difference between Open PST files and Import PST file

Dear Team, I just want to confirm these concepts. We are deploying a new Exchange server and in the migration phase. As our understanding, there are 2 options at the moment:

OPT #1. Collect all PST files from users, create new email accounts in a New Exchange server and everyone will have to open their OLD PST file to access the old emails.

OPT #2: Collect all PST files from users, create new email accounts in a New Exchange server and IMPORT their OLD PST files to the Exchange EDB, then everyone can use their accounts to access OLD emails normally.


Am I right to think that:?

1. Open PST files via MS Outlook is just open the file and nothing happens to Exchange EDB database ?

2. Import PST files via Exchange Management Console will import email data from PST file to Exchange EDB database , then increasing its size (by the size of PST files) ?

If we have about 2000 users, which option will be better?
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Amit Kumar
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Hi Amit, thanks for your reply. We are using Exchange 2016, If we stay with OPT #1, the WEB mail cannot synchronize with OLD emails which were opened in MS Outlook, am I right?

Is there any solution to Open PST file in Outlook Web Access?
Yes PST can't be opened in Webmail, you will have import them in Exchange Database.

For future you can use Online Archiving as a solution which requires Enterprise CAL.