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Tamilarasu P

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Windows 10 issue

Hi,
  I have a dell laptop N5050,4GB Ram,Intel Pentium processor,1660 MB Graphics,320 GB HDD
 
Previously i was using windows 7 64 Bit that OS working fine without any issue.Few days ago i was installed windows 10 Pro 64 bit on my laptop.Now everything working fine & Smooth.But i have a one issue

If i switch on my laptop it will come window logo screen then comes up log on screen then logged.After that later on i was switch on laptop it will come windows logo then black screen comes up.Nothing show on the screen.Then i was put sleep mode/switch off my laptop then power on its working fine.This  issue come will occurred each and every cycle .

Please suggest me what should i do?????
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McKnife
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Hi,

What's the build version of Windows 10? (start>run>winver). If it is 1603 and no windows updates are installed yet, I would suggest to run the windows updates and make the system up-to-date. This will definitely help such situations.
post a screenshot of device manager - maybe there are some errors showing there
local or online windows account?  I have seen some strange behavior with the Microsoft online accounts at start up.  If your system is up to date (noted above) and device manager shows all OK...    I would try a local account.
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Tamilarasu P

ASKER

Hi friends,Thank your for your response.As per your request,update the windows.Now issue has been reduced.some time only come black screen not every time and if i restart my laptop existing issue has been occured
i'll ask again :  post a screenshot of device manager - maybe there are some errors showing there
we cannot answer  without info from you
Already checked.There are no errors in device manager.today eve i will update the screen shot of device manager
check in event viewer for errors