Something NQR (not quite right) with NIC or modem or win 10 or microsoft inconsistent internet and services
This could be an OEM issue as I took an old gateway box and put in an Asus XM 88 plus board with AMD chip and a few years later I am have bazaar connectivity.
I am on my third outlook profile this year. I have outlook 365. I lose connection and most the time it works going to outlook.office365.com. Some times neither work, yet other sites work and I can ping anywhere I try. I have been solving the issue by disabling network adapter and then enabling. Well it has stopped enabling. worst case I would recycle modem. Now the adapter will not enable in either network screen or services screen. I also have had search issues in outlook and re-indexed.
I also have DNS issues with some websites. Something tells me this is one fix and I could be wrong, just a hunch after 30 years of messing with these things.
Things that I can remember that I have done.
Removed device and driver - reinstalled both with new and with current drivers
Replaced modem
Replaced Cables
run ping to 127.0.0.1 -t and it ran for two days no hickups.
I have set dns to 8.8.8.8 and 8.8.4.4
I have undone that and redone that
I have run sfc /scannow
I have dumped DNS more times then I can count.
removed outlook accounts and restarted from scratch
I know there is more, but at this time after serving 8 for dinner, and needing to get this fixed, that is what I remember.
MS said that the latest update would fix my search issues. They lied. I totally re-indexed then had connectivity issues, which led to removing account and restarting there. I have run many any virus and malware packages and pretty sure system is clean.
Thanks!
I am on my third outlook profile this year. I have outlook 365. I lose connection and most the time it works going to outlook.office365.com. Some times neither work, yet other sites work and I can ping anywhere I try. I have been solving the issue by disabling network adapter and then enabling. Well it has stopped enabling. worst case I would recycle modem. Now the adapter will not enable in either network screen or services screen. I also have had search issues in outlook and re-indexed.
I also have DNS issues with some websites. Something tells me this is one fix and I could be wrong, just a hunch after 30 years of messing with these things.
Things that I can remember that I have done.
Removed device and driver - reinstalled both with new and with current drivers
Replaced modem
Replaced Cables
run ping to 127.0.0.1 -t and it ran for two days no hickups.
I have set dns to 8.8.8.8 and 8.8.4.4
I have undone that and redone that
I have run sfc /scannow
I have dumped DNS more times then I can count.
removed outlook accounts and restarted from scratch
I know there is more, but at this time after serving 8 for dinner, and needing to get this fixed, that is what I remember.
MS said that the latest update would fix my search issues. They lied. I totally re-indexed then had connectivity issues, which led to removing account and restarting there. I have run many any virus and malware packages and pretty sure system is clean.
Thanks!
ASKER
I am hoping that is a last resort. That never goes as well and finding the product key is always a delight. I'll get a new machine first and use this drive as a d: drive with all data.
Hi Pat,
I appreciate your reluctance, but it does seem to be the best option. As I mentioned above, if you image the disk using 'dd' or something, then you can always get back to where you are now.
You mentioned in your OP that this is a Gateway OEM box. That should mean that the OEM (Gateway I guess) would have stuck the OEM license key on the outside of the machine.
If you look on that sticker, it will have the license key on it.
I should have asked up front, but I am guessing you don't have an image either from when it was clean out of the box, or from some time ago, prior to having any issues that you could restore?
Hope that helps,
Alan.
I appreciate your reluctance, but it does seem to be the best option. As I mentioned above, if you image the disk using 'dd' or something, then you can always get back to where you are now.
You mentioned in your OP that this is a Gateway OEM box. That should mean that the OEM (Gateway I guess) would have stuck the OEM license key on the outside of the machine.
If you look on that sticker, it will have the license key on it.
I should have asked up front, but I am guessing you don't have an image either from when it was clean out of the box, or from some time ago, prior to having any issues that you could restore?
Hope that helps,
Alan.
ASKER
Maybe not clear, I put a Asus board in a Gateway box, so the only gateway parts are dvd, switches, plugs etc. Reinstall is always nice, I just don't have time to get everything back and find all my product keys etc. I may have to, but I am pretty sure there is a better solution.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I am still going ot work it piece by piece...I will get a new nic card before I do all that...and prolly a new pc
ASKER
I was hoping for a none tech support answer and maybe something else to look at, but you at least tried to help and no one else did, so you get points!
Given what you describe, and the recent history, I would suggest you consider the option of doing a clean re-install of Windows from scratch, along with whatever minimal drivers you might require.
If you are going to do that, make sure you have the license key (so that you can re-activate after installing), plus whatever drivers you might need on a local external drive (USB stick or whatever) before you wipe the machine.
I would also recommend backing up all data to an external drive, and also doing a full complete image of (all disks attached to) the machine before doing anything, then verifying that image, so that, worst case, you know you can get back to where you are now. I like to boot to an Ubuntu DVD / USB Drive, and use 'dd' for that, but anything you like is fine as long as you know it works and you have a solid backup.
Probably not what you want to do, but if it were me, that is where I would go.
Good luck!
Alan.