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CIsco 4400 WLC cannot logon

Hi Please see the picture attached. After connecting the WLC console port, I cannot type user name. Why it is stuck in there? Anyone can give some suggestion? Thank you
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Nadir Van Thielen
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the to ways to connect a Cisco of that model CONSOLE , service port
if the router has a IP address
Can you test that if you can access the interface page.
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eemoon

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Thank you for your fast reply. At this moment, the service port cannot be accessed via GUI since its ip address is forgot.
we might need reset password. Any other way to setup it?
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It looks like the link is for router instead of WLC

I press Esc button once it start. but i do not know why it still boot normally
try  pressing  Ctrl + Z,  Crtl + C  or Crtl + Brack
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not working. I guess it broke
do you live in the EU , i have a special cable to fix it,  you can build it you self if you cud one of the grout pins of the cable.

or it broken something ins site of the Cisco.
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