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WSUS Clients error - 8024401f

Just the last couple of days our 500+ WSUS clients go straight to

Error 8024401f

The WSUS server 2012r2  has been rebooted, and appears to be OK, syncs updates from MS etc. It will not even update itself from itself.

Can anyone please advise?
Thanks
SOLUTION
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ASKER

no nothing has been touched on the wsus server.
I can browse to http wsus server yes bring up iis page.
I cant browse to http://wsus:8530/content which some sites say I should be able to?
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client windows update.log from starting to try and update and getting the error:

---

017-07-20      09:28:29:335       780      c94      Misc      ===========  Logging initialized (build: 7.9.9600.18696, tz: +0100)  ===========
2017-07-20      09:28:29:335       780      c94      Misc        = Process: C:\Windows\system32\svchost.exe
2017-07-20      09:28:29:335       780      c94      Misc        = Module: c:\windows\system32\wuaueng.dll
2017-07-20      09:28:29:335       780      c94      Service      *************
2017-07-20      09:28:29:335       780      c94      Service      ** START **  Service: Service startup
2017-07-20      09:28:29:335       780      c94      Service      *********
2017-07-20      09:28:29:354       780      c94      IdleTmr      Non-AoAc machine.  Aoac operations will be ignored.
2017-07-20      09:28:29:354       780      c94      Agent        * WU client version 7.9.9600.18696
2017-07-20      09:28:29:354       780      c94      Agent      WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2017-07-20      09:28:29:354       780      c94      Agent        * Base directory: C:\Windows\SoftwareDistribution
2017-07-20      09:28:29:354       780      c94      Agent        * Access type: No proxy
2017-07-20      09:28:29:354       780      c94      Service      UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2017-07-20      09:28:29:354       780      c94      Service      UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2017-07-20      09:28:29:354       780      c94      Agent        * Network state: Connected
2017-07-20      09:28:29:354       780      c94      Service      UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2017-07-20      09:28:29:354       780      c94      Service      UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2017-07-20      09:28:29:413       780      c94      Agent      ***********  Agent: Initializing global settings cache  ***********
2017-07-20      09:28:29:413       780      c94      Agent        * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2017-07-20      09:28:29:413       780      c94      Agent        * WSUS server: http://10.53.0.3:8530
2017-07-20      09:28:29:413       780      c94      Agent        * WSUS status server: http://10.53.0.3:8530
2017-07-20      09:28:29:413       780      c94      Agent        * Target group: (Unassigned Computers)
2017-07-20      09:28:29:413       780      c94      Agent        * Windows Update access disabled: No
2017-07-20      09:28:29:429       780      c94      Misc      WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2017-07-20      09:28:29:429       780      c94      WuTask      WuTaskManager delay initialize completed successfully..
2017-07-20      09:28:29:429       780      c94      AU          Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-07-20 13:00:55, not idle-only, not network-only
2017-07-20      09:28:29:429       780      c94      AU          Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2017-07-22 07:47:47, not idle-only, not network-only
2017-07-20      09:28:29:429       780      c94      AU          Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2017-07-20 09:35:27, not idle-only, not network-only
2017-07-20      09:28:29:429       780      c94      AU          Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2017-07-20 09:35:27, not idle-only, not network-only
2017-07-20      09:28:29:429       780      c94      Report      WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2017-07-20      09:28:29:429       780      c94      Report      CWERReporter::Init succeeded
2017-07-20      09:28:29:429       780      c94      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2017-07-20      09:28:29:429       780      c94      DnldMgr      Download manager restoring 0 downloads
2017-07-20      09:28:29:429       780      c94      AU      ###########  AU: Initializing Automatic Updates  ###########
2017-07-20      09:28:29:429       780      c94      AU      Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
2017-07-20      09:28:29:429       780      c94      AU      AIR Mode is disabled
2017-07-20      09:28:29:429       780      c94      AU        # Policy Driven Provider: http://10.53.0.3:8530
2017-07-20      09:28:29:429       780      c94      AU        # Detection frequency: 22
2017-07-20      09:28:29:429       780      c94      AU        # Approval type: Scheduled (Policy)
2017-07-20      09:28:29:429       780      c94      AU        # Auto-install minor updates: Yes (Policy)
2017-07-20      09:28:29:429       780      c94      AU        # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-download notify)
2017-07-20      09:28:29:429       780      c94      AU        # Will interact with non-admins (Non-admins are elevated (User preference))
2017-07-20      09:28:29:429       780      c94      AU      WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2017-07-20      09:28:29:429       780      c94      AU      WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2017-07-20      09:28:29:429       780      c94      AU      AU finished delayed initialization
2017-07-20      09:28:29:429       780      c94      AU      Currently AUX is enabled - so not show any WU Upgrade notifications.
2017-07-20      09:28:29:429       780      c94      AU      WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2017-07-20      09:28:29:444       780      c94      AU      WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2017-07-20      09:28:29:444       780      c94      AU      Adding timer:
2017-07-20      09:28:29:444       780      c94      AU          Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-07-20 13:00:55, not idle-only, not network-only
2017-07-20      09:28:29:444       780      7cc      DnldMgr      Asking handlers to reconcile their sandboxes
2017-07-20      09:28:45:213       780      a54      IdleTmr      Incremented idle timer priority operation counter to 1
2017-07-20      09:28:45:213      2868      68c      CltUI      FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2017-07-20      09:28:45:213      2868      68c      CltUI      WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2017-07-20      09:28:54:811       780      a54      AU      Triggering AU detection through DetectNow API
2017-07-20      09:28:54:811       780      a54      AU      Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
2017-07-20      09:28:54:811       780      a54      AU      Triggering Online detection (interactive)
2017-07-20      09:28:54:811       780      a54      AU      Adding timer:
2017-07-20      09:28:54:811       780      a54      AU          Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-07-20 08:28:54, not idle-only, not network-only
2017-07-20      09:28:54:811       780      c94      AU      #############
2017-07-20      09:28:54:811       780      c94      AU      ## START ##  AU: Search for updates
2017-07-20      09:28:54:811       780      c94      AU      #########
2017-07-20      09:28:54:811       780      c94      AU      Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
2017-07-20      09:28:54:811       780      c94      IdleTmr      WU operation (CSearchCall::Init ID 1) started; operation # 10; does use network; is not at background priority
2017-07-20      09:28:54:811       780      c94      IdleTmr      Incremented idle timer priority operation counter to 2
2017-07-20      09:28:54:811       780      c94      Report      ***********  Report: Initializing static reporting data  ***********
2017-07-20      09:28:54:811       780      c94      Report        * OS Version = 6.3.9600.0.0.196880
2017-07-20      09:28:54:811       780      c94      Report        * OS Product Type = 0x00000007
2017-07-20      09:28:54:811       780      c94      Report        * Computer Brand = Microsoft Corporation
2017-07-20      09:28:54:811       780      c94      Report        * Computer Model = Virtual Machine
2017-07-20      09:28:54:811       780      c94      Report        * Platform Role = 1
2017-07-20      09:28:54:811       780      c94      Report        * AlwaysOn/AlwaysConnected (AOAC) = 0
2017-07-20      09:28:54:827       780      c94      Report        * Bios Revision = Hyper-V UEFI Release v1.0
2017-07-20      09:28:54:827       780      c94      Report        * Bios Name = Hyper-V UEFI Release v1.0
2017-07-20      09:28:54:827       780      c94      Report        * Bios Release Date = 2012-11-26T00:00:00
2017-07-20      09:28:54:827       780      c94      Report        * Bios Sku Number = None
2017-07-20      09:28:54:827       780      c94      Report        * Bios Vendor = Microsoft Corporation
2017-07-20      09:28:54:827       780      c94      Report        * Bios Family = Virtual Machine
2017-07-20      09:28:54:827       780      c94      Report        * Bios Major Release = 1
2017-07-20      09:28:54:827       780      c94      Report        * Bios Minor Release = 0
2017-07-20      09:28:54:827       780      c94      Report        * Locale ID = 2057
2017-07-20      09:28:54:827       780      c94      Handler      Calculating current update level for this session
2017-07-20      09:28:55:577       780      c94      Handler      UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d3008c86fe8d8a
2017-07-20      09:28:55:577       780      c94      Handler      Done calculating current update level for this session
2017-07-20      09:28:55:702       780      c94      Agent      *** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
2017-07-20      09:28:55:702       780      c94      AU      <<## SUBMITTED ## AU: Search for updates  [CallId = {7350F993-53C9-4464-A9D1-A99E10C76CF7} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2017-07-20      09:28:55:702       780      588      Agent      ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
2017-07-20      09:28:55:702       780      588      Agent      *************
2017-07-20      09:28:55:702       780      588      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
2017-07-20      09:28:55:702       780      588      Agent      *********
2017-07-20      09:28:55:702       780      588      Agent        * Online = Yes; Ignore download priority = No
2017-07-20      09:28:55:702       780      588      Agent        * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-07-20      09:28:55:702       780      588      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2017-07-20      09:28:55:702       780      588      Agent        * Search Scope = {Machine & All Users}
2017-07-20      09:28:55:702       780      588      Agent        * Caller SID for Applicability: S-1-5-21-2000478354-1177238915-528477378-500
2017-07-20      09:28:55:702       780      588      Agent        * RegisterService is set
2017-07-20      09:28:55:702       780      588      EP      Got WSUS Client/Server URL: "http://10.53.0.3:8530/ClientWebService/client.asmx"
2017-07-20      09:28:55:702       780      588      Setup      Checking for agent SelfUpdate
2017-07-20      09:28:55:702       780      588      Setup      Client version: Core: 7.9.9600.18696  Aux: 7.9.9600.18696
2017-07-20      09:28:55:702       780      588      EP      Got WSUS SelfUpdate URL: "http://10.53.0.3:8530/selfupdate"
2017-07-20      09:28:55:717       780      588      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2017-07-20      09:28:55:717       780      588      Misc       Microsoft signed: NA
2017-07-20      09:28:55:717       780      588      Misc       Infrastructure signed: Yes
2017-07-20      09:28:55:717       780      588      Misc      Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP9EA6.tmp with dwProvFlags 0x00000080:
2017-07-20      09:28:55:717       780      588      Misc       Microsoft signed: NA
2017-07-20      09:28:55:717       780      588      Misc       Infrastructure signed: Yes
2017-07-20      09:28:55:717       780      588      Setup      FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2017-07-20      09:28:55:717       780      588      Setup      Skipping SelfUpdate check based on the /SKIP directive in wuident
2017-07-20      09:28:55:717       780      588      Setup      SelfUpdate check completed.  SelfUpdate is NOT required.
2017-07-20      09:28:55:827       780      588      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2017-07-20      09:28:55:827       780      588      PT        + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.53.0.3:8530/ClientWebService/client.asmx
2017-07-20      09:28:55:827       780      588      IdleTmr      WU operation (CAgentProtocolTalker::GetConfig_WithRecovery) started; operation # 11; does use network; is at background priority
2017-07-20      09:28:55:827       780      588      WS      WARNING: Nws Failure: errorCode=0x803d000f
2017-07-20      09:28:55:827       780      588      WS      WARNING: There was an error communicating with the endpoint at 'http://10.53.0.3:8530/ClientWebService/client.asmx'.
2017-07-20      09:28:55:827       780      588      WS      WARNING: The server returned HTTP status code '500 (0x1F4)' with text 'System.ServiceModel.ServiceActivationException'.
2017-07-20      09:28:55:827       780      588      WS      WARNING: The server was unable to process the request.
2017-07-20      09:28:55:827       780      588      WS      WARNING: MapToSusHResult mapped Nws error 0x803d000f to 0x8024401f
2017-07-20      09:28:55:827       780      588      WS      WARNING: Web service call failed with hr = 8024401f.
2017-07-20      09:28:55:827       780      588      WS      WARNING: Current service auth scheme='None'.
2017-07-20      09:28:55:827       780      588      WS      WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2017-07-20      09:28:55:827       780      588      WS      FATAL: OnCallFailure failed with hr=0X8024401F
2017-07-20      09:28:55:827       780      588      IdleTmr      WU operation (CAgentProtocolTalker::GetConfig_WithRecovery, operation # 11) stopped; does use network; is at background priority
2017-07-20      09:28:55:827       780      588      PT      WARNING: PTError: 0x8024401f
2017-07-20      09:28:55:827       780      588      PT      WARNING: GetConfig_WithRecovery failed: 0x8024401f
2017-07-20      09:28:55:827       780      588      PT      WARNING: RefreshConfig failed: 0x8024401f
2017-07-20      09:28:55:827       780      588      PT      WARNING: RefreshPTState failed: 0x8024401f
2017-07-20      09:28:55:827       780      588      PT        + SyncUpdates round trips: 0
2017-07-20      09:28:55:827       780      588      PT      WARNING: Sync of Updates: 0x8024401f
2017-07-20      09:28:55:827       780      588      PT      WARNING: SyncServerUpdatesInternal failed: 0x8024401f
2017-07-20      09:28:55:827       780      588      Agent        * WARNING: Failed to synchronize, error = 0x8024401F
2017-07-20      09:28:55:827       780      588      Agent        * WARNING: Exit code = 0x8024401F
2017-07-20      09:28:55:827       780      588      Agent      *********
2017-07-20      09:28:55:827       780      588      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
2017-07-20      09:28:55:827       780      588      Agent      *************
2017-07-20      09:28:55:827       780      588      Agent      WARNING: WU client failed Searching for update with error 0x8024401f
2017-07-20      09:28:55:827       780      588      IdleTmr      WU operation (CSearchCall::Init ID 1, operation # 10) stopped; does use network; is not at background priority
2017-07-20      09:28:55:827       780      588      IdleTmr      Decremented idle timer priority operation counter to 1
2017-07-20      09:28:55:827       780      a84      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {7350F993-53C9-4464-A9D1-A99E10C76CF7} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2017-07-20      09:28:55:827       780      a84      AU        # WARNING: Search callback failed, result = 0x8024401F
2017-07-20      09:28:55:827       780      a84      AU      #########
2017-07-20      09:28:55:827       780      a84      AU      ##  END  ##  AU: Search for updates  [CallId = {7350F993-53C9-4464-A9D1-A99E10C76CF7} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2017-07-20      09:28:55:827       780      a84      AU      #############
2017-07-20      09:28:55:827       780      a84      AU      All AU searches complete.
2017-07-20      09:28:55:827       780      a84      AU        # WARNING: Failed to find updates with error code 8024401f
2017-07-20      09:28:55:827       780      a84      AU      AU setting next detection timeout to 2017-07-20 13:28:55
2017-07-20      09:28:55:827       780      a84      AU      Adding timer:
2017-07-20      09:28:55:827       780      a84      AU          Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-07-20 13:28:55, not idle-only, not network-only
2017-07-20      09:28:55:827       780      a84      AU      Currently AUX is enabled - so not show any WU Upgrade notifications.
2017-07-20      09:28:55:842       780      a84      AU      WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2017-07-20      09:28:55:842       780      a84      AU      WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
SOLUTION
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Pete
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yes it does
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Thanks for all the replies after some troubleshooting I completely rebuilt the server. I will allocate points evenly.