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Office 365 Performance Issues
We are having issues with 64bit Office 365 (build 17.01.766.2092) whereby various applications will either freeze \ close unexpectedly. This affects Excel, Word, PowerPoint and Outlook. This is across an estate of Windows 7 and Windows 10 (All running 64bit OS).
Workstations are all at least i5 processors, 8GB RAM and SSD Hard Drives. All sites are covered by 100MB fibre connections and utilise a shared 100MB breakout to the internet - there are no bandwidth issues being experienced. We run on a Cloud install of 365 (No Hybrid or on premise servers)
On affected workstations, if another user logs in - all Office applications work as expected with no performance issues.
I have narrowed this down to a profile issue - and if the profile is deleted and the user logs back in - they do not encounter the same issues.
Can anyone assist in narrowing down why this is occurring, and what other avenues we can investigate to ensure that this is resolved?
Workstations are all at least i5 processors, 8GB RAM and SSD Hard Drives. All sites are covered by 100MB fibre connections and utilise a shared 100MB breakout to the internet - there are no bandwidth issues being experienced. We run on a Cloud install of 365 (No Hybrid or on premise servers)
On affected workstations, if another user logs in - all Office applications work as expected with no performance issues.
I have narrowed this down to a profile issue - and if the profile is deleted and the user logs back in - they do not encounter the same issues.
Can anyone assist in narrowing down why this is occurring, and what other avenues we can investigate to ensure that this is resolved?
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I have recommended this question be closed as follows:
Accept: Vasil Michev (MVP) (https:#a42223479)
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