Windows 10 issue with second data drive after reinstall
I was running window 7 and did the 10 upgrade about 4 months ago and have been using the secondary data drive without any issue.
Recently I had some weird issues with Windows 10 where I could log in but could not bring up windows explorer and services like device manager would not load so I did a fresh install formatting the OS disk, left the data disk plugged in but made sure it was not selected during the setup.
Now when I reset the system it takes several minutes once it hits the windows load screen with the little spinning circle. Once it loads I can bring up most things fine now but when I bring up disk manager it takes at least 5 minutes for it to load. I can see the second disk but cannot add a drive letter, format or anything, everything is greyed out. If I try to rescan devices it takes a lot longer than it should. Even though I can see it unallocated in disk manager the OS does not pick it up as a data disk.
I have backups of the data but I am concerned why it wont operate correctly. My first thought is a driver issue but when I go to the HP site for a HP P6000 desktop the newest drivers are for Windows 7.
Did the fact I had windows 7 and then upgraded have something to do with it? When I look in device manager I don't see any errors or indications that there are hardware issues and I made sure windows update has ran and completed.
Recently I had some weird issues with Windows 10 where I could log in but could not bring up windows explorer and services like device manager would not load so I did a fresh install formatting the OS disk, left the data disk plugged in but made sure it was not selected during the setup.
Now when I reset the system it takes several minutes once it hits the windows load screen with the little spinning circle. Once it loads I can bring up most things fine now but when I bring up disk manager it takes at least 5 minutes for it to load. I can see the second disk but cannot add a drive letter, format or anything, everything is greyed out. If I try to rescan devices it takes a lot longer than it should. Even though I can see it unallocated in disk manager the OS does not pick it up as a data disk.
I have backups of the data but I am concerned why it wont operate correctly. My first thought is a driver issue but when I go to the HP site for a HP P6000 desktop the newest drivers are for Windows 7.
Did the fact I had windows 7 and then upgraded have something to do with it? When I look in device manager I don't see any errors or indications that there are hardware issues and I made sure windows update has ran and completed.
ASKER
I did a fresh Windows 10 Install and left the data drive unplugged. Ran a full windows update, reset and ran update again. Ran the Diskpart command, powered off, plugged data disk in and powered on.
Disk manager still took a long time to load and I got a message to initialize the disk. Canceled and tried right clicking the disk in the disk area and the only options I have is initialize disk and offline.
Am I missing a step here? It should pick it up right. All it shows is 596 GB unallocated.
Disk manager still took a long time to load and I got a message to initialize the disk. Canceled and tried right clicking the disk in the disk area and the only options I have is initialize disk and offline.
Am I missing a step here? It should pick it up right. All it shows is 596 GB unallocated.
Why speculate? Reset it to factory defaults using diskpart clean. Restore your data from backup and see how it goes. It does not matter if we have other drives connected at windows setup - that's never been a problem.
you can also look in event viewer for errors to identify what went wrong
ASKER
When I run diskpart the disk I can see in Disk management (Disk 5) doesn't show up when I run list disk. Anything else I can try if I can't even see it in disk management?
I tried the only other option (offline) in disk management and it is failing with a disk IO error.
I tried the only other option (offline) in disk management and it is failing with a disk IO error.
ASKER
I tried running the Western Digital tools Data Lifeguard Diagnostic for Windows but it doesn't detect disk 5 that shows up in disk management.
After letting it sit a long time it appears to have let me select disk 5 even though it doesn't show up with a list disk command and I get the following error when running the clean command...
DISKPART> clean all
Virtual Disk Service error:
The system's information about the object may not be up to date.
DiskPart has referenced an object which is not up-to-date.
Refresh the object by using the RESCAN command.
If the problem persists exit DiskPart, then restart DiskPart or restart the
computer.
After letting it sit a long time it appears to have let me select disk 5 even though it doesn't show up with a list disk command and I get the following error when running the clean command...
DISKPART> clean all
Virtual Disk Service error:
The system's information about the object may not be up to date.
DiskPart has referenced an object which is not up-to-date.
Refresh the object by using the RESCAN command.
If the problem persists exit DiskPart, then restart DiskPart or restart the
computer.
ASKER
Reset a few times and was able to select and see disk 5 now with the commands but when I run the clean command it says...
DISKPART> clean
Virtual Disk Service error:
There is no media in the device.
DISKPART> clean
Virtual Disk Service error:
There is no media in the device.
best post a screenshot of disk manager showing your disks, and what shows in diskpart
it is possible you have one disk locking up the other
for testing, i would remove all drives that are not needed
it is possible you have one disk locking up the other
for testing, i would remove all drives that are not needed
ASKER
Tried again and now I can see the disk size in diskpart and it showed up as disk 1. I tried running the clean all command and that failed, can be seen in the first screen shot. The tried to initialize through dism management and got the error in the second screen shot. The only event I saw around that time were several repeating of the event pasted below.
Log Name: System
Source: storahci
Date: 7/21/2017 3:27:45 PM
Event ID: 129
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-TS56DOL
Description:
Reset to device, \Device\RaidPort0, was issued.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="storahci" />
<EventID Qualifiers="32772">129</Ev
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2017-07-21T19:
<EventRecordID>1595</Event
<Channel>System</Channel>
<Computer>DESKTOP-TS56DOL<
<Security />
</System>
<EventData>
<Data>\Device\RaidPort0</D
<Binary>0F0018000100000000
</EventData>
</Event>
Log Name: System
Source: storahci
Date: 7/21/2017 3:27:45 PM
Event ID: 129
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-TS56DOL
Description:
Reset to device, \Device\RaidPort0, was issued.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="storahci" />
<EventID Qualifiers="32772">129</Ev
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2017-07-21T19:
<EventRecordID>1595</Event
<Channel>System</Channel>
<Computer>DESKTOP-TS56DOL<
<Security />
</System>
<EventData>
<Data>\Device\RaidPort0</D
<Binary>0F0018000100000000
</EventData>
</Event>
ASKER CERTIFIED SOLUTION
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if i understand you correct - you did not see the disk, because you were looking at the wrong one?
did you run the lifeguard diag on it now? if not - do that first
and check in disk manager if the drive has got a drive letter
did you run the lifeguard diag on it now? if not - do that first
and check in disk manager if the drive has got a drive letter
SOLUTION
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SOLUTION
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ASKER
Ended up being a bad disk after testing and swapping out cables and disks. Got a new one in and up and running fine now. Thanks for the help.
tx for feedback
Now detach the second HDD, open a command prompt as Administrator
Type Diskpart and hit Enter
Type Automount enable and Hit Enter
Type exit and hit Enter
Restart the PC
attach the HDD and check if that solve the problem.
if that didn't work then detach your second HDD, try a fresh install and when finished shutdown the PC and attach the drive.