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elemist

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Outlook Crashing Issue

Howdy All,

Have an issue with Outlook crashing. From what i can tell it seems to be only occurring with emails that have embedded HTML images.

The issue occurs whether Outlook is running normally or in safe mode. The crashing occurs as soon as Outlook tries to load the images - so if you disable the reading pane you can use outlook, until you double click and try to open an email.

So far i've

 - Repaired Outlok
 - Removed and reinstalled office
 - Disabled all add on's in Outlook
 - Removed and recreated Outlook Profile
 - Removed and recreated Outlook PST File
 - Setup new gmail account, new PST file in a new Profile

It was also suggested that it may be related to an IE issue. IE opens without an issue, can browse and load web pages without any errors or freezing.

System Details:

Win 7 Pro
Office 2013 Home & Business
SOLUTION
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John
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elemist

ASKER

Just setup a new windows user account and configured an email profile in Outlook and same issue.
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no solution