A customer of mine has two computers - both running windows 7 pro, service pack one and with quickbooks point of sale installed.
yesterday, the server and the client suddenly stopped working. The server is working fine now, but I cannot get the client to work. When I attempt to open point of sale, it starts to open and then stops with everything grayed out.
Since everything is grayed out. I un-installed and re-installed the the program, but that didn't help.
I also set the two computers as a home group and set up a map-drive, but since everything is grayed out when POS is opened up, I can't point it to the file on the server. Can someone help me with this issue?
I have attached a capture of what it looks like when it stops loading.
It appears that it cannot find the server, but I did a ping both ways and that checks out fine
The computer gave no issue when I set up a map-network drive-that worked fine also.