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Manu Life4

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Exchange 2016 + Outlook 2016, external prompt see internal if not internet

Hello,

Infra: Dag x2016

Clients: Outlook 2016

Small question, in the LAN, when users no longer have access to the Internet (eg gateway failure fault) or box etc ... is it normal that the internal outlook requests authentication?

Same, from the outside, I have random connections on outlook. For example, I can make an outlook 2016 profile, the autodiscover runs correctly, it connects a first time but randomly, as soon as we close outlook and we reopen it asks for authentication.

The config is the following for all

Domain: domainets.fr

Mail.domainets.fr> Internal & external URL for all services (EAS, EWS, OWA, MAPI etc ...)

Same for OA: mail.domainets.fr> internal and external

All authentication is in NTLM (IIS and clients)

In the local dns I point mail.domainets.fr to the 2 servers.

Thank you for your help ! :)
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Amit Kumar
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Manu Life4

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For the internal, I configured the internal ip but with an alias CNAME

Mail.domainets.fr> 192.xxxxxxxx

I have to check.


When I go outside, the connections are random, it works, sometimes it disconnects, oddly If I make a profile, it works, and can lose the connection sometimes .. if I close outlook and reopen it asks for the identifiers of Connection is not really normal from the outside either.
Yet I check the box "keep my identifiers" in outlook.
The credential manager, deleting etc .. does not change anything.

We have a proxy Sophos... (?)
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Yes it is an internal proxy.
Precisely I ask myself the sophos proxy questions. Because external and internal authentication for all services is in NTLM (or negotiate)
But why outlook constantly asks for authentication?

We'll look for the firewall, but the owa and the rest are accessible from the external.

Here is for example what it gives (from outside)
I open outlook and it asks me for authentication

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If I type the password

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I close outlook and reopen

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I also noticed that the offline address book OAB does not download
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For the outside, ok, but how in this case did not asked for authentication at each opening or randomly?
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Radhakrishnan
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Hello, ok thanks i will do the tests. In the meantime I will also see if the Sophos proxy server does packet inspection
The outlook anywhere is configured with the external address in mail.domain.fr in NTLM. Do you think I should switch to basic?

thanks, thanks for help
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Ok for NTLM, but it goes in contradiction with what says Amit Kumar not?

The exchange is live, (no TMG / ARR / ISA etc ...))

Logic, NTLM for internal clients
Basic for external OA (?)
No Manu, I also said same thing that computer/user connected to domain network will not have to enter creds for NTLM. but for external network it will ask.

Now comes with Internal authentication prompt, which I already said that if Proxy is routing this traffic then it should not because it is internal traffic Proxy is required for internet traffic.
Ok, understood, thank you very much.
I'll look at the proxy and if necessary make changes for authentication.
Thank you well, I keep you up to date :)
Hello

this is OA

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