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Where within the Gmail admin console can the external DNS mail exchange (MX) records be changed for an organization using Gmail for its email?
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Where within the Gmail admin console can the external DNS mail exchange (MX) records be changed for an organization using Gmail for its email?

Location for changing external DNS MX records within Gmail admin center

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.

Google

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.

Email Servers

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.

Google Workspace is a suite of cloud computing productivity and collaboration software tools and software. It includes Google’s popular web applications including Gmail, Drive, Hangouts, Calendar, and Docs. While these products are available to consumers free of charge, Google Workspace adds business-specific features such as custom email addresses at your domain and storage for documents and email.

Google Workspace

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.