OAC Technology
asked on
Issue with Exchange ActiveSync
I've recently installed and fully configured a 2013 Exchange server. We initially tested Activesync with the server and had it work perfectly on both an Android and iPhone. We had some complications with some other things after, and since then we haven't been able to connect mobile devices to the email accounts.
I ran the test at https://testconnectivity.microsoft.com and this is the results.
The link brings me to this page -> https://technet.microsoft.com/en-us/library/620c5ce8-3595-4658-9a7a-ec76c10e4a69.aspx
Issue being that this is not Exchange 2013, but seems to be similar in issue. Anyone know steps to take to correct this?
I ran the test at https://testconnectivity.microsoft.com and this is the results.
The link brings me to this page -> https://technet.microsoft.com/en-us/library/620c5ce8-3595-4658-9a7a-ec76c10e4a69.aspx
Issue being that this is not Exchange 2013, but seems to be similar in issue. Anyone know steps to take to correct this?
ASKER
Exchange ActiveSync returned an HTTP 500 response (Internal Server Error).
HTTP Response Headers:
request-id: 72ef329c-43b1-473c-a2ed-26 ff6906f44d
X-CalculatedBETarget: contoso-srv01.contoso.loca l
MS-Server-ActiveSync: 15.0
X-MS-RP: 2.0,2.1,2.5,12.0,12.1,14.0 ,14.1
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0 ,14.1
MS-ASProtocolCommands: Sync,SendMail,SmartForward ,SmartRepl y,GetAttac hment,GetH ierarchy,C reateColle ction,Dele teCollecti on,MoveCol lection,Fo lderSync,F olderCreat e,FolderDe lete,Folde rUpdate,Mo veItems,Ge tItemEstim ate,Meetin gResponse, Search,Set tings,Ping ,ItemOpera tions,Prov ision,Reso lveRecipie nts,Valida teCert
X-MS-BackOffDuration: L/-470
X-MS-Diagnostics: &Log=PrxFrom:192.168.1.20_ V120_HH:ma il.contoso mail.org_S mtpAdrs:je klund%40co ntosomail. org_NMS1_S t:F_Sk0_Sr v:247a0c0d 0s0e0r0A0s d_Ers1_Cpo 19809_Fet2 0014_ExStk :H4sIAAAAA AAEAJ1S3W6 CMBS%2bX7J 3OJeYEB5gi RcMdHEJzgy N17UcoLH0k LY4ffsddLh sLmZ69dGe9 vsrmZKWHJU %2bmuxlLUy FUaxsfjByw AXaRhg0ng9 g6xWZJ4jBd FrDTugO4UM 4sChR7bCAk iz4GmG%2bz FNwKDur%2f AEKdNKq1vO QSpBkvFAGL STz8SAbS88 EvWCKOyXRh Tx8JWEMwmS rO1OEb6vx% 2bzoJ02QAT VLo6PEBAIS H7EqU9ESaC SMqtFGO%2f rdeMpjq8yr nOKcLLkx9e x%2fdIZtYF P4i6Vk5eCb SKAy36e1hV k6F0ljcL5T RhglOk%2bB F00bomSkJq vNnCJN9yie XqkFwzJTzE zHD8T430O% 2bHMNiSNcr tlGwm9sMbw Z%2bWQ8gYN 7TP8VgkND% 2bW%2f0mUU MN%2fXRGt2 qKvLL2W4hY %2bxlaj%2f 2ollhzCLSz 1oEwV3EK1J rtFu6y5qyI YfQJufWo5S QMAAA%3d%3 d_S110_Err or:ADObjec tWithNoSec urityDescr iptor_Mbx: contoso-SR V01.contos o.local_Dc :contoso-S RV01.conto so.local_T hrottle0_S BkOffD:L%2 f-470_DBL7 _DBS1_CmdH C-14772556 86_TmRcv15 :38:51.450 8049_TmSt1 5:38:51.45 08049_TmDA St15:38:51 .4778766_T mPolSt15:3 8:51.47787 66_TmExSt1 5:38:51.47 78766_TmEx Fin15:38:5 1.5320208_ TmFin15:38 :51.640308 4_TmCmpl15 :39:11.464 0079_Activ ityContext Data:Activ ityID%3d72 ef329c-43b 1-473c-a2e d-26ff6906 f44d%3bDbl %3aST.T%5b contoso-SR V01.8f7b25 7d-a39b-4b 4c-9eda-e3 6b1118d051 %5d%3d31%3 bDbl%3aSTC PU.T%5bcon toso-SRV01 .8f7b257d- a39b-4b4c- 9eda-e36b1 118d051%5d %3d45%3bI3 2%3aMB.C%5 bcontoso-S RV01.8f7b2 57d-a39b-4 b4c-9eda-e 36b1118d05 1%5d%3d42% 3bF%3aMB.A L%5bcontos o-SRV01.8f 7b257d-a39 b-4b4c-9ed a-e36b1118 d051%5d%3d 0.8095238% 3bDbl%3aMB LB.T%5bcon toso-SRV01 .8f7b257d- a39b-4b4c- 9eda-e36b1 118d051%5d %3d19148%3 bDbl%3aMBM C.T%5bcont oso-SRV01. 8f7b257d-a 39b-4b4c-9 eda-e36b11 18d051%5d% 3d1%3bDbl% 3aBudgUse. T%5b%5d%3d 189.503494 262695%3bD bl%3aMAPI. T%5bcontos o-SRV01.8f 7b257d-a39 b-4b4c-9ed a-e36b1118 d051%5d%3d 34%3bI32%3 aADS.C%5bc ontoso-SRV 01%5d%3d4% 3bF%3aADS. AL%5bconto so-SRV01%5 d%3d0.8643 25%3bI32%3 aADR.C%5bc ontoso-SRV 01%5d%3d1% 3bF%3aADR. AL%5bconto so-SRV01%5 d%3d0.2434 %3bI32%3aA DW.C%5bcon toso-SRV01 %5d%3d2%3b F%3aADW.AL %5bcontoso -SRV01%5d% 3d50.94345 %3bI32%3aA TE.C%5bcon toso-SRV01 .contoso.l ocal%5d%3d 1%3bF%3aAT E.AL%5bcon toso-SRV01 .contoso.l ocal%5d%3d 0%3bI32%3a RPC.C%5bco ntoso-SRV0 1.8f7b257d -a39b-4b4c -9eda-e36b 1118d051%5 d%3d42%3bD bl%3aRPC.T %5bcontoso -SRV01.8f7 b257d-a39b -4b4c-9eda -e36b1118d 051%5d%3d3 4%3bI32%3a ROP.C%5bco ntoso-SRV0 1.8f7b257d -a39b-4b4c -9eda-e36b 1118d051%5 d%3d312011 453%3bI32% 3aMAPI.C%5 bcontoso-S RV01.8f7b2 57d-a39b-4 b4c-9eda-e 36b1118d05 1%5d%3d89% 3bS%3aWLM. Cl%3dCusto merExpecta tion%3bS%3 aWLM.Type% 3dEas%3bS% 3aWLM.Int% 3dTrue%3bS %3aWLM.Svc A%3dFalse% 3bS%3aWLM. Bal%3d4800 00%3bS%3aW LM.BT%3dEa s_Budget:( D)Owner%3a Sid%7econt oso%5cjekl und%7eEas% 7efalse%2c Conn%3a0%2 cMaxConn%3 a10%2cMaxB urst%3a480 000%2cBala nce%3a4800 00%2cCutof f%3a600000 %2cRecharg eRate%3a18 00000%2cPo licy%3aGlo balThrottl ingPolicy% 5Ff59d9e59 -c609-405c -a48f-4dd6 b57a00c7%2 cIsService Account%3a False%2cLi veTime%3a0 0%3a00%3a2 0.5085200_
X-DiagInfo: contoso-SRV01
X-BEServer: contoso-SRV01
Cache-Control: private
Content-Type: text/html; charset=utf-8
Set-Cookie: ClientId=9QSOJGMXUGU0OTMXJ MULA; expires=Sat, 28-Jul-2018 15:38:51 GMT; path=/; HttpOnly,X-BackEndCookie=S -1-5-21-26 31943820-1 490472308- 3620016830 -1133=u56L np2ejJqBx5 nInc3KyJvS nszGndLLnc uc0saam57S mszJnc7Ozs ebz8rOgYHN z87I0s/H0s 3Iq87KxczG xc7O; expires=Sun, 27-Aug-2017 15:39:11 GMT; path=/Microsoft-Server-Act iveSync; secure; HttpOnly
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: contoso-SRV01
Date: Fri, 28 Jul 2017 15:39:11 GMT
Content-Length: 5863
Elapsed Time: 20620 ms.
HTTP Response Headers:
request-id: 72ef329c-43b1-473c-a2ed-26
X-CalculatedBETarget: contoso-srv01.contoso.loca
MS-Server-ActiveSync: 15.0
X-MS-RP: 2.0,2.1,2.5,12.0,12.1,14.0
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0
MS-ASProtocolCommands: Sync,SendMail,SmartForward
X-MS-BackOffDuration: L/-470
X-MS-Diagnostics: &Log=PrxFrom:192.168.1.20_
X-DiagInfo: contoso-SRV01
X-BEServer: contoso-SRV01
Cache-Control: private
Content-Type: text/html; charset=utf-8
Set-Cookie: ClientId=9QSOJGMXUGU0OTMXJ
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: contoso-SRV01
Date: Fri, 28 Jul 2017 15:39:11 GMT
Content-Length: 5863
Elapsed Time: 20620 ms.
Hii,
Seems that you have already found the article check if inheritance is enabled on the affected user account.
Refer to the following article:
http://www.careexchange.in/exchange-activesync-returned-an-http-500-response-internal-server-error/
Seems that you have already found the article check if inheritance is enabled on the affected user account.
Refer to the following article:
http://www.careexchange.in/exchange-activesync-returned-an-http-500-response-internal-server-error/
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Had the answer already.
Can you please upload the complete EXRCA activesync test file?
Regards,