tel2
asked on
Whitelist Hotmail based on domain or subject
Hi Experts,
Is there a way to prevent messages sent to Hotmail.com (or Outlook.com) addresses from ending up in the Junk Email folder that I can see at outlook.live.com, based on either of these criteria:
- Destination domain (e.g. everything sent TO somedomain.com)
- Content of the subject (e.g. any subject containing the word “Rosters”).
As a test, I have setup a rule to move any email containing the word “Rosters” anywhere in the subject, to the “1Temp” folder, and:
- That works for some emails (i.e. those not considered to be spam, I guess)
- Fails for others, which still end up in the Junk Email folder.
Attached is a screen shot of that rule.
As you can see, I’m using “Inbox and sweep rules” to achieve this, because I don’t think the “Safe Mailing Lists” or “Safe senders” features have the flexibility to whitelist by these kinds of generalised criteria.
I’ve read here that some other people are having problems with Hotmail.com/Outlook.com rules, but I’m not sure whether mine is the same issue:
https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/11133255-rules-no-longer-working
Thanks.
tel2
Hotmail-Rule1.gif
Is there a way to prevent messages sent to Hotmail.com (or Outlook.com) addresses from ending up in the Junk Email folder that I can see at outlook.live.com, based on either of these criteria:
- Destination domain (e.g. everything sent TO somedomain.com)
- Content of the subject (e.g. any subject containing the word “Rosters”).
As a test, I have setup a rule to move any email containing the word “Rosters” anywhere in the subject, to the “1Temp” folder, and:
- That works for some emails (i.e. those not considered to be spam, I guess)
- Fails for others, which still end up in the Junk Email folder.
Attached is a screen shot of that rule.
As you can see, I’m using “Inbox and sweep rules” to achieve this, because I don’t think the “Safe Mailing Lists” or “Safe senders” features have the flexibility to whitelist by these kinds of generalised criteria.
I’ve read here that some other people are having problems with Hotmail.com/Outlook.com rules, but I’m not sure whether mine is the same issue:
https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/11133255-rules-no-longer-working
Thanks.
tel2
Hotmail-Rule1.gif
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
> "With my experience with Outlook.com, the only way to tell it that something's not junk it to use the web client and mark 'not junk' at the top."
I'm after a method that I can implement on people's Hotmail.com/Outlook.com accounts which can be done once, and then will work from then on.
And as indicated in my first post, you can also use the “Safe Mailing Lists” or “Safe senders” features. The “Safe Mailing Lists” feature would probably work for me, except I don't want to have to manually keep the list in sync with all the mailing lists which I want to whitelist, and it doesn't allow me to put just:
@mydomain.com
with nothing to the left of the '@'. It allows me to put a '*' there (e.g. *@mydomain.com), but it doesn't seem to be treating it as a wildcard. In fact, I can't currently get the “Safe Mailing Lists” feature to work at all (i.e. even with a specific full mailing list address).
> "From what I've found in Outlook.com, you can't set specific mail filter rules like you would be able to do on an enterprise-level or standalone filter."
From my perspective, there seems to be a good amount of flexibility in the rules you can set, using the “Inbox and sweep rules” that I mentioned. But I can't see how those rules can be use to mark a message as being ham (i.e. not spam), because simply saying to "Move the message to folder" "Inbox" doesn't seem to achieve that. There's a rule option to "Mark the message" "as junk", but not to mark it as not-junk!
Let's see what others have to offer on this, unless you have anything to add.
tel2