?
Solved

send forms via outlook in quickbooks 2016

Posted on 2017-08-03
10
Medium Priority
?
42 Views
Last Modified: 2017-08-25
hi experts,

 I have quickbooks 2016 installed and when I go to Edit>preferences and click on send forms under send email using:
i only see web mail and I need outlook there because I need to send using outlook but it's somehow hidden and it doesn't let me see the other options... see screenshot
quickbooks.PNG
0
Comment
Question by:frankbustos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
10 Comments
 
LVL 97

Expert Comment

by:John Hurst
ID: 42241164
What version of Outlook?  

I have QB 2017 and Outlook 2016 and Send Form Preference shows me Outlook and I have used it.

QB-2017-Send-Forms
0
 

Author Comment

by:frankbustos
ID: 42241174
outlook 2013
0
 
LVL 97

Expert Comment

by:John Hurst
ID: 42241175
That should work.

Try Repairing QB.  Open Control Panel, Programs and Features, go to QuickBooks and Repair. Restart afterward and check.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:frankbustos
ID: 42241194
yes because it was working before then i had to re-install the OS. ok doing repair now. thanks.
0
 
LVL 97

Expert Comment

by:John Hurst
ID: 42241200
I had to re-install the OS  <-- Also make sure Windows and, in particular, .NET Framework are all up-to-date. Big updates 3 days ago.
0
 
LVL 97

Expert Comment

by:John Hurst
ID: 42241635
it was working before ..... doing repair now.

Did the repair work?
0
 

Author Comment

by:frankbustos
ID: 42241929
nope the repair didn't work
0
 
LVL 97

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 42241932
Try the following (in order below).

1. Uninstall QuickBooks, restart the computer, install again and check.

2. Try a new, test Windows User Profile. Log into the new Windows Profile, and test QuickBooks. Office and QuickBooks are both sensitive to Windows profile errors.

2. The Windows reinstall may have gone wrong.

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. It is possible you may need to go to the download location and run the program - it depends on exactly what MCL does (it changes from time to time). Allow the program to run. Allow drivers to update. Then select Keep Everything
0
 

Author Closing Comment

by:frankbustos
ID: 42269738
Thank you very much
0
 
LVL 97

Expert Comment

by:John Hurst
ID: 42269742
You are very welcome and I was happy to help.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question