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Windows Server 2012 Can't Ping

I have a server that is able to ping any device on a network except 1.

so let say the network address is 192.168. A. 0

I can ping all devices on A network except IP 192.168.A.10.

However 192.168.A.10 can ping the server.

Can someone advise me on this?

Lee Ingalls

Are there VLAN's?

masnrock

What is different about 192.168.A.10 versus the other devices? Have you tried turning off its firewall? If it isn't a PC or workstation, is it set to be able to receive ICMP traffic?

isames

ASKER

No Vlans

isames

ASKER

How do you check to see if it's set to receive icmp>

Abhilash Pappiyil

Any other devices (other than this server) can ping that 192.168.A.10 device? If none of the devices can ping the 192.168.A.10 device?

Lee Ingalls

tcpdump or packet analyzer such as Wireshark.

Andy Bartkiewicz

Maybe a firewall issue on 192.168.A.10

masnrock

Is File and Printer Sharing enabled on that system (assuming this is a Windows system)? If not, enable it. Otherwise... https://kb.iu.edu/d/aopy

What type of device is using that IP address?

isames

ASKER

The device I'm trying to ping is a Citrix Netscaler.

masnrock

Got it. Found some Citrix documentation that should help: https://docs.citrix.com/en-us/netscaler/10-1/ns-tmg-wrapper-10-con/ns-cs-wrapper-con-10/ns-cs-managing-client-wrapper-con.html

Sanjay Pawar

Please check whether Surge protection feature is enabled on Netscaler. If yes, please check the settings.
https://support.citrix.com/article/CTX115684

Brian Murphy

Ping the NSIP, SNIP, VIP on the Netscaler?

By default, the NSIP/MGMT IP should have anything enabled. Not even ICMP.

Brian Murphy

Quickest way to check, IMO, is SSH to MGMT/NSIP

Type
show IP

there is a column Icmp

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isames

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masnrock

Author figured out the cause on his own