EFax service

Cobra25
Cobra25 used Ask the Experts™
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Hi all, we are looking for a 500pg efax plan for a dental office. What do you recommend for reliability and ease of use?
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Distinguished Expert 2017

Commented:
Depending on the faxes you are expecting or sending, you would need to limit to hipaa compliant first.

Are you sending or receiving, mainly the provider may have to provide secure portal where the faxes will ve available for download.

Email us not a severe mode of communication.

Author

Commented:
Sending and receiving. Yes HIPAA is required.
Distinguished Expert 2017

Commented:
That would narrow your options.
You have to set your requirements and interactions.
Are you setting up any internal infrastructure or will your user use web browsers to access the fear provider portal (you would need a scanner on your side depending on the type of data you might be faxing out)
If you are using a cloud based practice management system, consult their options in regards to handling fax sending/receiver)

sone have encrypted data exchange to an internal server/recipient including encrypted/password protected payload.

Author

Commented:
This is basic sending and receiving with HIPAA though a web portal. Any suggestions?
Distinguished Expert 2017

Commented:
Unfortunately, besides the requirements, efax, interfax seem suitable. Among others,
Efax has 30 day trial. Searching for hipaa compliant efax should give you an assortment of providers.

Contacting either to get pricing, I.e. Do you already have a phone number that will be shifted, or will you be getting a number from the efax provider.

Author

Commented:
Thanks for your advice, but does anyone have any practical experience and recommend one?
Blue Street TechLast Knight
Distinguished Expert 2018

Commented:
Hi Cobra25,

This is way old question but it is still not closed so in case you still need a solution or someone sees this question looking for one...efax (https://enterprise.efax.com/industry/healthcare) and Sfax (https://www.scrypt.com/sfax) are both good options that we've used for our HIPAA clients...at least few that still fax and for some antiquated, and decapitated idea can't figure out how to use email or file sharing services. ;P

Let me know if you have any other questions!
Commented:
Thanks went with ringcentral awhile ago.

Author

Commented:
Found answer.

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