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Need to permanently disable touchscreen on HP Envy 27-p014
Bubbles move from the bottom to top making an click impossible. I have disabled the touch screen and it works fine after that but as soon as we reboot it enables again. I need a permanent solution to turn off touch. I've done a lot of trouble shooting with no luck.
Right click Start and select Device Manager,
Expand Human Interface Devices,
Right click HID-compliant touchscreen,
Select Disable device.
Problem is it enables at reboot.
I also Factory restored to see if it was software and same issue. So I think the hardware is bad. Now can I unplug touch? Or is this a whole part replacement? Warranty of course is over so no help from HP. Seems to be a common issue of recent that has plenty of forum requests but no other solutions available then disable in Device Manger (again a temp solution)...
Thanks
Right click Start and select Device Manager,
Expand Human Interface Devices,
Right click HID-compliant touchscreen,
Select Disable device.
Problem is it enables at reboot.
I also Factory restored to see if it was software and same issue. So I think the hardware is bad. Now can I unplug touch? Or is this a whole part replacement? Warranty of course is over so no help from HP. Seems to be a common issue of recent that has plenty of forum requests but no other solutions available then disable in Device Manger (again a temp solution)...
Thanks
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I also Factory restored to see if it was software and same issue. So I think the hardware is bad
Yes, I agree with that.
Right click HID-compliant touchscreen, Â Select Disable device. Â Are you able to remove the device? Â It still may reinstall on restart.
Windows 10 installs devices and drivers automatically and so you may need to replace the screen to get proper operation.
Yes, I agree with that.
Right click HID-compliant touchscreen, Â Select Disable device. Â Are you able to remove the device? Â It still may reinstall on restart.
Windows 10 installs devices and drivers automatically and so you may need to replace the screen to get proper operation.
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I feel like I understand how to run the PS script but can you check my process...
Create Script (New >Â Paste your script >Â Save)
Run Task Scheduler And Point to That Script.
Is that all?
Create Script (New >Â Paste your script >Â Save)
Run Task Scheduler And Point to That Script.
Is that all?
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Thanks...I'll test and let you know.
Maybe there is an option in BIOS to disable touchscreen?
Create a new user account with administrator rights, switch into it,
Right click Start and select Device Manager,
Expand Human Interface Devices,
Right click HID-compliant touchscreen,
Select Disable device.
Restart your PC.
Right click Start and select Device Manager,
Expand Human Interface Devices,
Right click HID-compliant touchscreen,
Select Disable device.
Restart your PC.
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We believe in human intelligence. Our moderation policy strictly prohibits the use of LLM content in our Q&A threads.
Thanks for the help...Bios has no options...tried that before posting.
New User won't make a difference. The current user can disable it... (Right click Start and select Device Manager >Â Expand Human Interface Devices >Â Right click HID-compliant touchscreen >Select Disable device). It works fine until a power down or restart.
Plus I restored to factory defaults before posting so the User is already new. The script running at startup seems like best option short of replacing part (out of warranty and Cha Ching). Unless someone has a way to disable in Registry?
New User won't make a difference. The current user can disable it... (Right click Start and select Device Manager >Â Expand Human Interface Devices >Â Right click HID-compliant touchscreen >Select Disable device). It works fine until a power down or restart.
Plus I restored to factory defaults before posting so the User is already new. The script running at startup seems like best option short of replacing part (out of warranty and Cha Ching). Unless someone has a way to disable in Registry?
Did you try a new user account ?  if  Windows cannot save the settings when you disable  HID-compliant touchscreen, it means there is an issue with user profile.
Create a new user account, then disable HID-compliant touchscreen from device manager, then restart and test.
Create a new user account, then disable HID-compliant touchscreen from device manager, then restart and test.
Thanks again for your reply but it wasn't user specific. Besides creating a secondary user in the very beginning of my troubleshooting... I also formatted the machine and restored to defaults (thus creating a brand new user profile).
HP forums are full of individuals with this model and this issue but all the HP support has done is provide the disable path. Windows 10 at reboot automatically enables it every single time. Then we have to wait for a break in the touch screen freak out to go into device manager and disable again (sometimes takes 10 mins). As you can imagine for the avg home user this is quite frustrating and renders the machine useless.
HP forums are full of individuals with this model and this issue but all the HP support has done is provide the disable path. Windows 10 at reboot automatically enables it every single time. Then we have to wait for a break in the touch screen freak out to go into device manager and disable again (sometimes takes 10 mins). As you can imagine for the avg home user this is quite frustrating and renders the machine useless.
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So using the script Network Zero wrote, I manually edited the registry and every single restart it has stayed. Thank you for all the help.
Changed 1 (on) to 0 (off) for
HKLM\SOFTWARE\Microsoft\Wi
HKLM\SOFTWARE\Microsoft\Wi
Changed 1 (on) to 0 (off) for
HKLM\SOFTWARE\Microsoft\Wi
HKLM\SOFTWARE\Microsoft\Wi
YOU're WELCOME!!!!!
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