Vmware essentials kit - what products?
Hi
Looks like were either paying for the wrong type of licences here or something else not right.
We have essentials kit only. I believe 'maintenance' was c£50 p/a. Its not more, like c£500. I'm not sure if this could be tech support or not.
Essentially what products are required for product support and upgrades, as my suppliers and vmware renewals havent a clue?
Thanks
Looks like were either paying for the wrong type of licences here or something else not right.
We have essentials kit only. I believe 'maintenance' was c£50 p/a. Its not more, like c£500. I'm not sure if this could be tech support or not.
Essentially what products are required for product support and upgrades, as my suppliers and vmware renewals havent a clue?
Thanks
For feature information follow below.
Product offerings for vSphere 6.0
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2109507
Product offerings for vSphere 5.x
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2001113
support type
incident based
basic support
production support
bcs support
MCs support
based on ur requirements you can purchase above support agreement.
Regards
Ajay Chanana
Product offerings for vSphere 6.0
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2109507
Product offerings for vSphere 5.x
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2001113
support type
incident based
basic support
production support
bcs support
MCs support
based on ur requirements you can purchase above support agreement.
Regards
Ajay Chanana
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Not this one then?
http://store.vmware.com/store/vmwde/en_GB/pd/productID.284929300
http://store.vmware.com/store/vmwde/en_GB/pd/productID.284929300
SOLUTION
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How to Buy VMware Support
VMware offers several ways to purchase support services:
Phone: Call VMware at +1-877-4-VMWARE (+1-877-486-9273) or +1-650-427-5000. Toll-free
Reseller: Buy support through one of VMware's authorized resellers worldwide.Online: Support for Fusion, Fusion Pro, Workstation Pro, Workstation Player, vSphere Essentials and more can be purchased through the VMware online store.Contract Renewals: Request a contract renewal quote.