Steven Kiergaard
asked on
Exchange online protection and on-prem mailboxes
we have very recently switched from a barracuda antispam appliance to using exchange online protection. we are a hybrid config with no mailboxes yet migrated to on-line.
I'm having an issue trying to get the spam scoring to "work". i.e. I get messages with the scl set to 6 in the header but they are not going to the junk folder as desired. we have had 2 microsoft tickets on the topic.
first thing, after reading an online article, we added 2 transport rules to our on-prem that are supposed to take anything with an scl of 6 and move it there. then Microsoft told my boss to turned off the users ability to set junk filter properties and have it set to disable.
second, today they told me it wont ever deliver them to the junk folder so I have set it to quarantine, which we really don't want unless its the only option.
surely there has to be a way to have the junk folder work... I'm attaching a screenshot of the automation advice when I opened todays ticket and had the message analyzed in case it helps.
automation.png
I'm having an issue trying to get the spam scoring to "work". i.e. I get messages with the scl set to 6 in the header but they are not going to the junk folder as desired. we have had 2 microsoft tickets on the topic.
first thing, after reading an online article, we added 2 transport rules to our on-prem that are supposed to take anything with an scl of 6 and move it there. then Microsoft told my boss to turned off the users ability to set junk filter properties and have it set to disable.
second, today they told me it wont ever deliver them to the junk folder so I have set it to quarantine, which we really don't want unless its the only option.
surely there has to be a way to have the junk folder work... I'm attaching a screenshot of the automation advice when I opened todays ticket and had the message analyzed in case it helps.
automation.png
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