Link to home
Start Free TrialLog in
Avatar of fieldj
fieldjFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Veeam Surebackup Exchange - logs appear empty

Hi all,

We have a one-off backup of an Exchange 2010 server from around 40 days ago.

I have it running in a Veeam SureBackup vlab environment and need to retrieve some Message Tracking logs from it.  The server is configured to keep 30 days of logs.

I am finding that when I try and look at the message tracking logs they are empty.

I have a feeling that it may have something to do with either log truncation or the time on the VM purging the logs (the time/date on the VM updates to the current live time, even though it is a VM from 40 days ago).

Interestingly, if I use Veeam explorer to browse the vbk, the folder which contains the "Message Tracking Logs" doesn't exist, suggesting that it is probably nothing to do with the time.

Any ideas what is happening here?  And how can I access the logs?
ASKER CERTIFIED SOLUTION
Avatar of Radhakrishnan
Radhakrishnan
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of fieldj

ASKER

Sorry, I was being stupid and looking in the wrong location.

The log file location had been changed between the time that the backup was taken and the 'live' environment so I was lookin in the wrong location.