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Unable to track messages more than 7 days in exchange message tracking.

Hi,

I am unable to track messages more than 7 days in exchange message tracking. The message tracking folder only contains 7 days logs files. Please help on this. Please see the below details.

MessageTrackingLogMaxAge : 30.00:00:00
MessageTrackingLogMaxDirectorySize : 1000 MB (1,048,576,000 bytes)
MessageTrackingLogMaxFileSize : 10 MB (10,485,760 bytes)

Alan

Hi Jitendra,

To check the obvious: Are you sure that the logs are not hitting the 10MB maximum?

How large is the log file currently?

Thanks,

Alan.

Jitendra Gautam

ASKER

hi Alan,

All logs files are not more than 10 MB.

Regards,
Jitendra

Jeremy Weisinger

How many tracking logs do you currently have in the directory?

Alan

Are you sure that all the logs in aggregate are not exceeding the 1,000 MB limit?

Also, have you restarted the Microsoft Exchange Transport service?

Alan.

Jitendra Gautam

ASKER

Hi,

The size of directory is 1.01 GB. And there are 103 log files in the directory.

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Alan

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Jitendra Gautam

ASKER

hi Alan,

I have increased the directory size to 4 GB. Is it possible or any way to recover the old logs files for last one month.

Regards,
Jitendra