I am running VEEAM Backup & Replication 9.5 on a Windows Server 2012 R2. VEEAM is configured to backup VM's from 2 Hyper-V Servers that are running Windows Server Data Center 2012 R2. While all VM's backup successfully 'on occasion', often, I get the following error:
Failed to create snapshot (Microsoft Software Shadow Copy provider 1.0) (mode: Veeam application-aware processing) Details: Writer 'Microsoft Hyper-V VSS Writer' is failed at 'VSS_WS_FAILED_AT_PREPARE_SNAPSHOT'[/b]
I go to the VM Server identified, run the command "vssadmin list writers", and see that a number of VSS entries says 'timed out. I stop/start the Volume Shadow Copy service then restart the server. The backup jog then completes successfully. This issue will occur again after the 2nd or 3rd successful backup and again, I have to restart the server to get successful backups.
Obviously I cannot continue restarting these affected servers (all of which has databases including Exchange Server 2013). Is there anything that would likely cause the VSS services to periodically time out and fail a backup? Thanks