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Website is interfering with AutoDiscover

My customer hired a new Web Designer and he moved the domain name and hostname server to Google.  We are now having problems configuring Outlook 2016 on a laptop.  When we run the Microsoft Support and Recovery Assistant for Office 365 we get the following error.

An intermediate web server at https://customerdomain.com/Autodiscover/Autodiscover.xml is interfering with AutoDiscover service and responding with incomplete data. I send this error message to the WebDesigner and he states it is not his problem, it is the email administrator problem.  

How can we prove this is something he needs to fix or where can we find information on how to disable the Autodiscover feature on his web server?
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Alan
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