janhoedt
asked on
SCCM 2012 W7 client fails to scan for updates
Hi,
I have one W7 SCCM 2012 client which fails its updates.
Windowsupdate.log shows "OnSearchComplete - Failed to end search job. Error = 0x80244010."
Found This but did not work
#https://community.spiceworks.com/topic/1834483-wsus-clients-not-updating
net stop wuauserv
REG DELETE "HKLM\SOFTWARE\Microsoft\W indows\Cur rentVersio n\WindowsU pdate" /v AccountDomainSid /f
REG DELETE "HKLM\SOFTWARE\Microsoft\W indows\Cur rentVersio n\WindowsU pdate" /v PingID /f
REG DELETE "HKLM\SOFTWARE\Microsoft\W indows\Cur rentVersio n\WindowsU pdate" /v SusClientId /f
net start wuauserv
wuauclt /resetauthorization /detectnow
net stop wuauserv
Delete the SoftwareDistribution Folder
REG DELETE "HKLM\SOFTWARE\Microsoft\W indows\Cur rentVersio n\WindowsU pdate" /v SusClientId /f # ( I typically do this manually via regedit but this is the step if you want to script it.)
This is in the error log:
2017-08-22 13:29:04:568
660 fb4
PT WARNING: Exceeded max server round trips: 0x80244010
2017-08-22 13:29:04:568
660 fb4
PT WARNING: Sync of Updates: 0x80244010
2017-08-22 13:29:04:568
660 fb4
PT WARNING: SyncServerUpdatesInternal failed: 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent * WARNING: Failed to synchronize, error = 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent * WARNING: Exit code = 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent *********
2017-08-22 13:29:04:568
660 fb4
Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2017-08-22 13:29:04:568
660 fb4
Agent *************
2017-08-22 13:29:04:568
660 fb4
Agent WARNING: WU client failed Searching for update with error 0x80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2017-08-22 13:29:04:583
15480 5770
COMAPI - Updates found = 0
2017-08-22 13:29:04:583
15480 5770
COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI ---------
2017-08-22 13:29:04:583
15480 5770
COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2017-08-22 13:29:04:583
15480 5770
COMAPI -------------
2017-08-22 13:29:04:583
15480 5770
COMAPI WARNING: Operation failed due to earlier error, hr=80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI FATAL: Unable to complete asynchronous search. (hr=80244010)
2017-08-22 13:29:09:577
660 fb4
Report REPORT EVENT: {E9EE6659-C59C-41CF-A45A-7 F38147581F 4}
2017-08-22 13:29:04:568+0200 1
148 101
{00000000-0000-0000-0000-0 0000000000 0} 0 80244010 CcmExec Failure
Software Synchronization Windows Update Client failed to detect with error 0x80244010.
2017-08-22 13:29:09:593
660 fb4
Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2017-08-22 13:29:09:593
660 fb4
Report WER Report sent: 7.6.7601.23775 0x80244010(0) 0000000-0000-0000-0000-000 000000000 Scan 0 1 CcmExec {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7} 0
Please advise.
J.
I have one W7 SCCM 2012 client which fails its updates.
Windowsupdate.log shows "OnSearchComplete - Failed to end search job. Error = 0x80244010."
Found This but did not work
#https://community.spiceworks.com/topic/1834483-wsus-clients-not-updating
net stop wuauserv
REG DELETE "HKLM\SOFTWARE\Microsoft\W
REG DELETE "HKLM\SOFTWARE\Microsoft\W
REG DELETE "HKLM\SOFTWARE\Microsoft\W
net start wuauserv
wuauclt /resetauthorization /detectnow
net stop wuauserv
Delete the SoftwareDistribution Folder
REG DELETE "HKLM\SOFTWARE\Microsoft\W
This is in the error log:
2017-08-22 13:29:04:568
660 fb4
PT WARNING: Exceeded max server round trips: 0x80244010
2017-08-22 13:29:04:568
660 fb4
PT WARNING: Sync of Updates: 0x80244010
2017-08-22 13:29:04:568
660 fb4
PT WARNING: SyncServerUpdatesInternal failed: 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent * WARNING: Failed to synchronize, error = 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent * WARNING: Exit code = 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent *********
2017-08-22 13:29:04:568
660 fb4
Agent ** END ** Agent: Finding updates [CallerId = CcmExec]
2017-08-22 13:29:04:568
660 fb4
Agent *************
2017-08-22 13:29:04:568
660 fb4
Agent WARNING: WU client failed Searching for update with error 0x80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = CcmExec]
2017-08-22 13:29:04:583
15480 5770
COMAPI - Updates found = 0
2017-08-22 13:29:04:583
15480 5770
COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI ---------
2017-08-22 13:29:04:583
15480 5770
COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2017-08-22 13:29:04:583
15480 5770
COMAPI -------------
2017-08-22 13:29:04:583
15480 5770
COMAPI WARNING: Operation failed due to earlier error, hr=80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI FATAL: Unable to complete asynchronous search. (hr=80244010)
2017-08-22 13:29:09:577
660 fb4
Report REPORT EVENT: {E9EE6659-C59C-41CF-A45A-7
2017-08-22 13:29:04:568+0200 1
148 101
{00000000-0000-0000-0000-0
Software Synchronization Windows Update Client failed to detect with error 0x80244010.
2017-08-22 13:29:09:593
660 fb4
Report CWERReporter::HandleEvents
2017-08-22 13:29:09:593
660 fb4
Report WER Report sent: 7.6.7601.23775 0x80244010(0) 0000000-0000-0000-0000-000
Please advise.
J.
ASKER CERTIFIED SOLUTION
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ASKER
imported registry key
http://eskonr.com/2016/09/sccm-configmgr-software-update-scan-failed-onsearchcomplete-failed-to-end-search-job-error-0x80072ee2/
renamed software distribution folder
https://www.experts-exchange.com/questions/29052072/SCCM-2012-W7-client-fails-to-scan-for-updates.html?anchor=a42267929¬ificationFollowed=196494233&anchorAnswerId=42267929#a42267929
Resetted windows client (besides of bits, that doesn't work remotely).
Still no luck
http://eskonr.com/2016/09/sccm-configmgr-software-update-scan-failed-onsearchcomplete-failed-to-end-search-job-error-0x80072ee2/
renamed software distribution folder
https://www.experts-exchange.com/questions/29052072/SCCM-2012-W7-client-fails-to-scan-for-updates.html?anchor=a42267929¬ificationFollowed=196494233&anchorAnswerId=42267929#a42267929
Resetted windows client (besides of bits, that doesn't work remotely).
Still no luck
ASKER
Note: recently system was pointed to Microsoft update via GPO, then reverted back. That might be root cause. How we can reset everything?
Remove/reinstall client AND reset windows client via
https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78
Remove/reinstall client AND reset windows client via
https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78
ASKER
So I'm looking for a way to reset policies, then reapply (gpo force), without the need to remove/rejoin domain (really want to avoid that).
ASKER
These are errors now:
2017-08-24 15:17:42:904 660 bb10 Agent *************
2017-08-24 15:17:42:904 660 bb10 Agent ** START ** Agent: Finding updates [CallerId = <<PROCESS>>: 32bitProxy.exe]
2017-08-24 15:17:42:904 660 bb10 Agent *********
2017-08-24 15:17:42:904 660 bb10 Agent * Online = Yes; Ignore download priority = No
2017-08-24 15:17:42:904 660 bb10 Agent * Criteria = "(IsInstalled=0 AND IsHidden=0) OR (IsInstalled=0 AND IsHidden=1)"
2017-08-24 15:17:42:904 660 bb10 Agent * ServiceID = {00000000-0000-0000-0000-0
2017-08-24 15:17:42:904 46192 8d80 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2017-08-24 15:17:42:904 660 bb10 Agent * Search Scope = {Machine}
2017-08-24 15:17:43:434 660 bb10 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2017-08-24 15:17:43:434 660 bb10 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B
2017-08-24 15:17:43:450 660 bb10 PT WARNING: Cached cookie has expired or new PID is available
2017-08-24 15:17:43:450 660 bb10 PT Initializing simple targeting cookie, clientId = 100b206b-5745-4b96-90c7-b3
2017-08-24 15:17:43:450 660 bb10 PT Server URL = http://ourserver.ourdomain.com:8530/SimpleAuthWebService/SimpleAuth.asmx
2017-08-24 15:17:44:651 660 bb10 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2017-08-24 15:17:44:651 660 bb10 PT WARNING: SOAP Fault: 0x00012c
2017-08-24 15:17:44:651 660 bb10 PT WARNING: faultstring:Fault occurred
2017-08-24 15:17:44:651 660 bb10 PT WARNING: ErrorCode:InvalidParameter
2017-08-24 15:17:44:651 660 bb10 PT WARNING: Message:parameters.OtherCa
2017-08-24 15:17:44:651 660 bb10 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2017-08-24 15:17:44:651 660 bb10 PT WARNING: ID:1e5d79ac-a148-4bbc-bda9
2017-08-24 15:17:44:651 660 bb10 PT WARNING: PTError: 0x8024400d
2017-08-24 15:17:44:651 660 bb10 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400d
2017-08-24 15:17:44:651 660 bb10 PT WARNING: Sync of Updates: 0x8024400d
2017-08-24 15:17:44:651 660 bb10 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400d
2017-08-24 15:17:44:651 660 bb10 Agent * WARNING: Failed to synchronize, error = 0x8024400D
2017-08-24 15:17:44:651 660 bb10 Agent * WARNING: Exit code = 0x8024400D
2017-08-24 15:17:44:651 660 bb10 Agent *********
2017-08-24 15:17:44:651 660 bb10 Agent ** END ** Agent: Finding updates [CallerId = <<PROCESS>>: 32bitProxy.exe]
2017-08-24 15:17:44:651 660 bb10 Agent *************
2017-08-24 15:17:44:651 660 bb10 Agent WARNING: WU client failed Searching for update with error 0x8024400d
2017-08-24 15:17:44:651 46192 85b4 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]
2017-08-24 15:17:44:651 46192 85b4 COMAPI - Updates found = 0
2017-08-24 15:17:44:651 46192 85b4 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024400D
2017-08-24 15:17:44:651 46192 85b4 COMAPI ---------
2017-08-24 15:17:44:651 46192 85b4 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2017-08-24 15:17:44:651 46192 85b4 COMAPI -------------
2017-08-24 15:17:44:667 46192 8d80 COMAPI WARNING: Operation failed due to earlier error, hr=8024400D
2017-08-24 15:17:44:667 46192 8d80 COMAPI FATAL: Unable to perform synchronous search. (hr=8024400D)
2017-08-24 15:17:47:896 660 bb10 Report REPORT EVENT: {12AB7E60-0E85-49D7-8BCD-E
2017-08-24 15:17:47:896 660 bb10 Report REPORT EVENT: {ED722B5E-B09B-4B68-86C0-9
2017-08-24 15:17:47:896 660 bb10 Report CWERReporter::HandleEvents
2017-08-24 15:17:47:896 660 bb10 Report WER Report sent: 7.6.7601.23775 0x8024400d(0) 0000000-0000-0000-0000-000
2017-08-24 15:17:47:911 660 bb10 Report CWERReporter::HandleEvents
2017-08-24 15:17:47:911 660 bb10 Report WER Report sent: 7.6.7601.23775 0x8024400d(0) 0000000-0000-0000-0000-000