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janhoedt

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SCCM 2012 W7 client fails to scan for updates

Hi,

I have one W7 SCCM 2012 client which fails its updates.
Windowsupdate.log shows "OnSearchComplete - Failed to end search job. Error = 0x80244010."
Found This but did not work
#https://community.spiceworks.com/topic/1834483-wsus-clients-not-updating

net stop wuauserv
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
net start wuauserv
wuauclt /resetauthorization /detectnow


net stop wuauserv
Delete the SoftwareDistribution Folder
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f # ( I typically do this manually via regedit but this is the step if you want to script it.)

This is in the error log:

2017-08-22 13:29:04:568
660 fb4
PT WARNING: Exceeded max server round trips: 0x80244010
2017-08-22 13:29:04:568
660 fb4
PT WARNING: Sync of Updates: 0x80244010
2017-08-22 13:29:04:568
660 fb4
PT WARNING: SyncServerUpdatesInternal failed: 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent  * WARNING: Failed to synchronize, error = 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent  * WARNING: Exit code = 0x80244010
2017-08-22 13:29:04:568
660 fb4
Agent *********
2017-08-22 13:29:04:568
660 fb4
Agent **  END  **  Agent: Finding updates [CallerId = CcmExec]
2017-08-22 13:29:04:568
660 fb4
Agent *************
2017-08-22 13:29:04:568
660 fb4
Agent WARNING: WU client failed Searching for update with error 0x80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
2017-08-22 13:29:04:583
15480 5770
COMAPI  - Updates found = 0
2017-08-22 13:29:04:583
15480 5770
COMAPI  - WARNING: Exit code = 0x00000000, Result code = 0x80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI ---------
2017-08-22 13:29:04:583
15480 5770
COMAPI --  END  --  COMAPI: Search [ClientId = CcmExec]
2017-08-22 13:29:04:583
15480 5770
COMAPI -------------
2017-08-22 13:29:04:583
15480 5770
COMAPI WARNING: Operation failed due to earlier error, hr=80244010
2017-08-22 13:29:04:583
15480 5770
COMAPI FATAL: Unable to complete asynchronous search. (hr=80244010)
2017-08-22 13:29:09:577
660 fb4
Report REPORT EVENT: {E9EE6659-C59C-41CF-A45A-7F38147581F4}
2017-08-22 13:29:04:568+0200 1
148 101
{00000000-0000-0000-0000-000000000000}  0 80244010  CcmExec Failure
Software Synchronization Windows Update Client failed to detect with error 0x80244010.
2017-08-22 13:29:09:593
660 fb4
Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2017-08-22 13:29:09:593
660 fb4
Report WER Report sent: 7.6.7601.23775 0x80244010(0) 0000000-0000-0000-0000-000000000000 Scan 0 1 CcmExec {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
Please advise.
J.
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WillHudson
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Avatar of janhoedt
janhoedt

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There is no 0x80244010 error since 22/07 anymore. Also machine is no new machine and receives only few patches (no more then 40).
These are errors now:

2017-08-24      15:17:42:904       660      bb10      Agent      *************
2017-08-24      15:17:42:904       660      bb10      Agent      ** START **  Agent: Finding updates [CallerId = <<PROCESS>>: 32bitProxy.exe]
2017-08-24      15:17:42:904       660      bb10      Agent      *********
2017-08-24      15:17:42:904       660      bb10      Agent        * Online = Yes; Ignore download priority = No
2017-08-24      15:17:42:904       660      bb10      Agent        * Criteria = "(IsInstalled=0 AND IsHidden=0) OR (IsInstalled=0 AND IsHidden=1)"
2017-08-24      15:17:42:904       660      bb10      Agent        * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2017-08-24      15:17:42:904      46192      8d80      COMAPI      <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2017-08-24      15:17:42:904       660      bb10      Agent        * Search Scope = {Machine}
2017-08-24      15:17:43:434       660      bb10      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2017-08-24      15:17:43:434       660      bb10      PT        + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ourserver.ourdomain.com:8530/ClientWebService/client.asmx
2017-08-24      15:17:43:450       660      bb10      PT      WARNING: Cached cookie has expired or new PID is available
2017-08-24      15:17:43:450       660      bb10      PT      Initializing simple targeting cookie, clientId = 100b206b-5745-4b96-90c7-b3611adf5e34, target group = , DNS name = ourcomputer.ourdomain.be
2017-08-24      15:17:43:450       660      bb10      PT        Server URL = http://ourserver.ourdomain.com:8530/SimpleAuthWebService/SimpleAuth.asmx
2017-08-24      15:17:44:651       660      bb10      PT      WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2017-08-24      15:17:44:651       660      bb10      PT      WARNING: SOAP Fault: 0x00012c
2017-08-24      15:17:44:651       660      bb10      PT      WARNING:     faultstring:Fault occurred
2017-08-24      15:17:44:651       660      bb10      PT      WARNING:     ErrorCode:InvalidParameters(7)
2017-08-24      15:17:44:651       660      bb10      PT      WARNING:     Message:parameters.OtherCachedUpdateIDs
2017-08-24      15:17:44:651       660      bb10      PT      WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2017-08-24      15:17:44:651       660      bb10      PT      WARNING:     ID:1e5d79ac-a148-4bbc-bda9-ddb1e394d336
2017-08-24      15:17:44:651       660      bb10      PT      WARNING: PTError: 0x8024400d
2017-08-24      15:17:44:651       660      bb10      PT      WARNING: SyncUpdates_WithRecovery failed.: 0x8024400d
2017-08-24      15:17:44:651       660      bb10      PT      WARNING: Sync of Updates: 0x8024400d
2017-08-24      15:17:44:651       660      bb10      PT      WARNING: SyncServerUpdatesInternal failed: 0x8024400d
2017-08-24      15:17:44:651       660      bb10      Agent        * WARNING: Failed to synchronize, error = 0x8024400D
2017-08-24      15:17:44:651       660      bb10      Agent        * WARNING: Exit code = 0x8024400D
2017-08-24      15:17:44:651       660      bb10      Agent      *********
2017-08-24      15:17:44:651       660      bb10      Agent      **  END  **  Agent: Finding updates [CallerId = <<PROCESS>>: 32bitProxy.exe]
2017-08-24      15:17:44:651       660      bb10      Agent      *************
2017-08-24      15:17:44:651       660      bb10      Agent      WARNING: WU client failed Searching for update with error 0x8024400d
2017-08-24      15:17:44:651      46192      85b4      COMAPI      >>--  RESUMED  -- COMAPI: Search [ClientId = <NULL>]
2017-08-24      15:17:44:651      46192      85b4      COMAPI        - Updates found = 0
2017-08-24      15:17:44:651      46192      85b4      COMAPI        - WARNING: Exit code = 0x00000000, Result code = 0x8024400D
2017-08-24      15:17:44:651      46192      85b4      COMAPI      ---------
2017-08-24      15:17:44:651      46192      85b4      COMAPI      --  END  --  COMAPI: Search [ClientId = <NULL>]
2017-08-24      15:17:44:651      46192      85b4      COMAPI      -------------
2017-08-24      15:17:44:667      46192      8d80      COMAPI      WARNING: Operation failed due to earlier error, hr=8024400D
2017-08-24      15:17:44:667      46192      8d80      COMAPI      FATAL: Unable to perform synchronous search. (hr=8024400D)
2017-08-24      15:17:47:896       660      bb10      Report      REPORT EVENT: {12AB7E60-0E85-49D7-8BCD-E304575E770B}      2017-08-24 15:17:42:888+0200      1      148      101      {00000000-0000-0000-0000-000000000000}      0      8024400d      <<PROCESS>>: 32bitProxy.exe      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x8024400d.
2017-08-24      15:17:47:896       660      bb10      Report      REPORT EVENT: {ED722B5E-B09B-4B68-86C0-9D1A757378D6}      2017-08-24 15:17:44:651+0200      1      148      101      {00000000-0000-0000-0000-000000000000}      0      8024400d      <<PROCESS>>: 32bitProxy.exe      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x8024400d.
2017-08-24      15:17:47:896       660      bb10      Report      CWERReporter::HandleEvents - WER report upload completed with status 0x8
2017-08-24      15:17:47:896       660      bb10      Report      WER Report sent: 7.6.7601.23775 0x8024400d(0) 0000000-0000-0000-0000-000000000000 Scan 0 1 <<PROCESS>>: 32bitProxy.exe {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
2017-08-24      15:17:47:911       660      bb10      Report      CWERReporter::HandleEvents - WER report upload completed with status 0x8
2017-08-24      15:17:47:911       660      bb10      Report      WER Report sent: 7.6.7601.23775 0x8024400d(0) 0000000-0000-0000-0000-000000000000 Scan 0 1 <<PROCESS>>: 32bitProxy.exe {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
Note: recently system was pointed to Microsoft update via GPO, then reverted back. That might be root cause. How we can reset everything?
Remove/reinstall client AND reset windows client via
https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78
So I'm looking for a way to reset policies, then reapply (gpo force), without the need to remove/rejoin domain (really want to avoid that).