asked on

Apple Profile Manager

Hi I am currently using a mac mini with MacOS Sierra 10.12. It also has macOS server 5.2.
I can't get the service to start, when I flick the switch it will try to start the service but it won't start.
I am getting at the service helper log the following error NSLocalizeddescription = Carbon error -25304

Justin Pierce, MPS-CRM, CNDA, CEH

Hi Mauricio,

The best place to start is to make sure the toggle is off for this service and then restart your Mac. Once you log back in, turn the service on and what a few minutes for it to start.

Let us know how it goes. Take care.

Mauricio Galleguillos

ASKER

Thanks a lot but the service won't start, it says starting and that's it. then it will just stays off.

serialband

According to : https://discussions.apple.com/thread/7971809?start=0&tstart=0

This error means that Profile Manager is unable to fetch either the SSL identity or OD CA identities from the system keychain. You should use Keychain Access to find these identities There will be "identity preference" entries with names like MACHINE_IDENTITY, OPENDIRECTORY_ROOT_CA_IDENTITY, and OPENDIRECTORY_INT_CA_IDENTITY that will help you find these identities. On each one, you will need to find the identities' private keys, double-click on those, click the "Access Control" tab, and make sure the "Allow all applications to access this item" is selected.

There have been issues with some Time Machine backups that can cause those OD identities to be missing. If that's the case, the damage is irreversible and you will have to setup Profile Manager from scratch.

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