Jale
asked on
Delivery has failed to these recipients or groups
Hi,
I keep getting delivery failure error messages from different domains. I also get "The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk."
Diagnostic information for administrators:
Generating server: xxxxx.xxxx.local
xxxxxx@domain.com
#550 4.4.7 QUEUE.Expired; message expired ##
This is an Exchange 2010 environment.
Jale
I keep getting delivery failure error messages from different domains. I also get "The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk."
Diagnostic information for administrators:
Generating server: xxxxx.xxxx.local
xxxxxx@domain.com
#550 4.4.7 QUEUE.Expired; message expired ##
This is an Exchange 2010 environment.
Jale
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ASKER
I did appeal the blacklisting and we were removed but I can't figure out why.
ASKER
Trying to figure out the problem and mitigate.
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ASKER
Just used mxtoolbox to check SPF. Result:
Test: DNS Record Published
Result: DNS Record not found
Your DNS hosting provider is "XXXXX"
Test: DNS Record Published
Result: DNS Record not found
Your DNS hosting provider is "XXXXX"
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ASKER
Hi Alan,
It's GoDaddy.
It's GoDaddy.
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ASKER
Try to configure the SPF below:
v=spf1 mx a mail.xxxx.com include:secureserver.net ~all
Result:
Test Result
SPF Syntax Check Invalid syntax found
DNS Record Published DNS Record found
SPF Record Published SPF Record found
SPF Record Deprecated No deprecated records found
v=spf1 mx a mail.xxxx.com include:secureserver.net ~all
Result:
Test Result
SPF Syntax Check Invalid syntax found
DNS Record Published DNS Record found
SPF Record Published SPF Record found
SPF Record Deprecated No deprecated records found
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EE requested assistance with closing this question.
ASKER
The recipient address is valid. The error message is received, regardless of the number of recipients.
Note
Multiple staff are receiving the delivery failure messages.
In addition to the above, users are also receiving the: xxxx.xxxx.com rejected your message to the following e-mail addresses:
xxxx@xxx.com
xxxx.xxxx.com gave this error:
#5.7.1 Your access to submit messages to this e-mail system has been rejected.
We have also been black listed recently for spamming.