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Starr DuskkFlag for United States of America

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the connection to the dns server timed out

what does this mean when a user is hitting a web site in their browser and gets this message?

the connection to the dns server timed out

Does it mean that the problem is with THEIR DNS server they are routing through?

Or is the problem with the website's DNS server?

Because no other users using the website have had this error.

thanks!
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Jeremy Weisinger

Most likely the DNS settings on the computer. Can you check them to make sure it's pointing to the proper DNS servers?
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What computer? The user's computer? or the web site server?
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Jeremy Weisinger

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I didn't think so, but he was insistent it wasn't on his end. ok. thanks!
Glad to help. :)