Peter Vogelaar
asked on
Adobe Acrobat not working properly - Application Error when launching the program, and Printer Properties not opening.
So I've had a couple issues with Adobe,
Firstly I've had a popup error message from Windows when launching Adobe that says "Windows - Application Error The application was unable to start correctly (0xc0000022). Click OK to close the application." I can only select OK on the dialog box, and when I do it closes and opens again a couple of times, and then finally closes. This happened initially without any perceptible effect on the program or loss of functionality.
Secondly, when going to print documents the printer Properties box doesn't open at all, and the Page Setup doesn't open either. This happened just yesterday, and is the core functionality that needs to be restored.
Adobe Reader has been fully uninstalled and reinstalled without change, including uninstalling and reinstalling the 2.5 and 3.5 .NET framework as well. Additionally I've downloaded the latest printer drivers for the printer I'm attempting to print to, though I have the same issues when attempting to print to any printer. Additionally the Windows error logs don't include anymore information than the popup window.
Firstly I've had a popup error message from Windows when launching Adobe that says "Windows - Application Error The application was unable to start correctly (0xc0000022). Click OK to close the application." I can only select OK on the dialog box, and when I do it closes and opens again a couple of times, and then finally closes. This happened initially without any perceptible effect on the program or loss of functionality.
Secondly, when going to print documents the printer Properties box doesn't open at all, and the Page Setup doesn't open either. This happened just yesterday, and is the core functionality that needs to be restored.
Adobe Reader has been fully uninstalled and reinstalled without change, including uninstalling and reinstalling the 2.5 and 3.5 .NET framework as well. Additionally I've downloaded the latest printer drivers for the printer I'm attempting to print to, though I have the same issues when attempting to print to any printer. Additionally the Windows error logs don't include anymore information than the popup window.
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ASKER
Well, when I posted this I was scanning for viruses, and one was found! Cleared it up and it is all working now!
Thanks everyone!
Thanks everyone!
ASKER
Thanks!
No problem, Peter, glad you got the issue sorted. Malware can cause very funky things.
What operating system and what version of Acrobat?
Make a new, test, Windows User Profile (Account). Log into the new Windows Account and test Acrobat.