Our client (a sort of golf travel company) in the UK regularly sends out email worldwide to their clients. They are now receiving bounce-backs in German, making it difficult for my client to resolve them. The user sending the orginal emails is email@example.com
I have contacted the ISP (Fasthosts in the UK) and they understandably say "This would only happen if the e-mail you are sending to is hosted on a German server as the bounce back is sent from the server rejecting the e-mail." however, our client receives these from all over the world always with the same formatting, so they seem to be coming from the same generating program, if not the same server?
I attach some of the bounce messages (they're in Outlook Item file format).
I suppose the other issue is what are these, or what's causing, the bounce-backs in the first place?
I am sure those of you who "enjoy" trawling through email bounce headers will find this a fun challenge :-)