itgolfer
asked on
Exchange Global Address List
We had a new user start this week and after setting them up in AD and Exchange last week, they still don't show in the global address list in Outlook. If I do an Advanced Find and search for the user, they come up but they're not in the list. I've verified that the Hide From Lists box is not checked in their Exchange settings. What am I missing?
ASKER
Do I run that on the Exchange server?
And the: Get-GlobalAddressList | update-GlobalAdressList
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This can be done in Exchange Management Shell (PS) on the Exchange server itself.
Yes it is ran in powershell on the exchange server. Assuming you are using exchange on prem.
You need to run two commands to force it.
Get-GlobalAddressList | update-GlobalAdressList
and run second command aftr 10-15 minutes as above command may take such time, this command has to be ran on all CAS servers.
Update-FileDistributionSer
Second command will update address book on CAS server which will make latest OAB available for downloading in outlook.
Get-GlobalAddressList | update-GlobalAdressList
and run second command aftr 10-15 minutes as above command may take such time, this command has to be ran on all CAS servers.
Update-FileDistributionSer
Second command will update address book on CAS server which will make latest OAB available for downloading in outlook.
>>they still don't show in the global address list in Outlook.
>> If I do an Advanced Find and search for the user, they come up
Outlook is usually the problem, not Exchange! Please read the link I posted above.
If you log into OWA can you pick them off the address list? If so the problem definitely isn't Exchange.
Regards,
Pete
>> If I do an Advanced Find and search for the user, they come up
Outlook is usually the problem, not Exchange! Please read the link I posted above.
If you log into OWA can you pick them off the address list? If so the problem definitely isn't Exchange.
Regards,
Pete
Pete is correct and if it is outlook you can easily download the offline address book.
ASKER
Perfect, thank you. Yes, the user was listed in OWA but not in Outlook. Going through the troubleshooting steps you attached fixed it.
Get-AddressList | Update-AddressList
get-OfflineAddressBook | Update-OfflineAddressBook
also double check that the user isn't set to hide from address list.