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Steve MutchlerFlag for United States of America

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Any Quicken Experts out there...???

I have Quicken 2015 Home & Bus...
I utilize the Quicken cloud and sync with my Android Quicken...

Somehow the password to the cloud has gotten corrupted...and I see no way to change it...
When I Cloud Sync I get error message " the Intuit ID entered does not match the ID used when this data file was
connected...[HTTP-401]...Go to Edit >  Preferences > Intuit Mobile and Alert and choose sign in as a different user to correct this problem...

I do not have another user to use for a sign in...and it tells me that I will no longer be linked to this file...No account will sync...

Now...I would like to delete the cloud file and start all over...and i guess this is the way to do it...

BUT....it does NOT tell me what happens to the data that is in the Quicken cloud...does it remain there or is it deleted when
I set up a new user...????

Any  thoughts appreciated...
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Jackie Man
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That did the job...
Back up and working...

Many thanks...
Glad to know you have solved the problem. Cheers!