Link to home
Start Free TrialLog in
Avatar of Frank Kavanagh
Frank KavanaghFlag for United States of America

asked on

How do I set up Outlook in Office 365?

I have Office 365 Business on one computer and I want to set up Outlook on one with Office 365.   When I launch Outlook on the second computer, it seems to be a different process.   I have my username an password.
ASKER CERTIFIED SOLUTION
Avatar of Michael Link
Michael Link
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Frank Kavanagh

ASKER

The version on the second computer is Office 365 Home Premium.   When I try to set up email in Outlook, it is different.   My username and password do not seem to work.   It seems to be looking for a different email provider.   I am confused.
It depends what you are using your details for; Are you using them to configure the email account or to licence the software.

If it is to just add the email account, try and add the settings manually - Steps Here!
I am just trying to configure the email account.   I am not using Exchange Server, as the link appears to show.   The email account is POP.
Okay, not being an Exchange email account, pop should just be the correct settings - have you tried using IMAP instead?
Install Microsoft Support and Recovery Assistant tool. Once opened choose Option 2 from the list. (Outlook) on the next page select 2nd option again (I need help setting up my Office 365 email in outlook). Provide the username and password and it will automatically connect to the correct account in Office 365.
When it asked for my email address as the username, it only wanted f.kavanagh, not f.kavanagh@verizon.net.   When I put that in, it set up fine.   Thank you for the guidance.