Damian Gardner
asked on
Outlook Web Access OWA is continuously wiping a phone that was lost but then found
Hello - we have Exchange 2010 OWA and I had a user who lost his Android phone in an airport. We wiped it clean to be safe. He later found the phone and we're trying to set it back up again, but OWA keeps wiping it clean. I checked the OWA Manage User screen to see if it was set to keep wiping it, and I don't see that it is. But its apparently stuck in a loop. Anyone see this before?
Thanks
Thanks
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Make sure that the device is power off when you do the above. Then, power on the device and add back the exchange account.
ASKER
Ah - ok, will do. thanks guys and standby
ASKER
Looks like that worked. thanks guys - removing the phone first and re-adding it was the trick.