leop1212
asked on
Shoretel call routing
We just installed ShoreTel phone system connected to a PRI with 20 DID numbers .
We also ported our main number (say 453 270 9999) from another provider to the same PRI line.
how do I route my older number which was ported to an hunt group or a single extension on a PRI?
when I dial 453 270 9999 from outside I am getting a prompt from Shoretel to dial an extension number.
I have to conigure it to ring to a hunt group or a single extension.
We also ported our main number (say 453 270 9999) from another provider to the same PRI line.
how do I route my older number which was ported to an hunt group or a single extension on a PRI?
when I dial 453 270 9999 from outside I am getting a prompt from Shoretel to dial an extension number.
I have to conigure it to ring to a hunt group or a single extension.
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