Santiago videla
asked on
TSM restore error: ans5042e data is not available on server.
Hi everyone.
i got to run a restore of a .xls file and when i run the restore this message apears:
ans5042e data is currently unnavailable on the server .
Lately a couple of tapes has been checked off from library.
Is there any way to know in wich tape is the .xls file that i need to restore?
Thanks in advance.
i got to run a restore of a .xls file and when i run the restore this message apears:
ans5042e data is currently unnavailable on the server .
Lately a couple of tapes has been checked off from library.
Is there any way to know in wich tape is the .xls file that i need to restore?
Thanks in advance.
ASKER
wool,
thanks in advance. Please can you give me a command to check the activity log from now to 6 hours ago?
thanks in advance. Please can you give me a command to check the activity log from now to 6 hours ago?
For today:
Q ACTLOG BEGINT=-06:00 ENDT=NOW
To search past days you'll have to specify BEGIND in the form e. g. for "yesterday 2 PM until now":
Q ACTLOG BEGIND=-1 BEGINT=14:00 ENDD=TODAY ENDT=NOW
Q ACTLOG BEGINT=-06:00 ENDT=NOW
To search past days you'll have to specify BEGIND in the form e. g. for "yesterday 2 PM until now":
Q ACTLOG BEGIND=-1 BEGINT=14:00 ENDD=TODAY ENDT=NOW
ASKER
Wool, sadly i can not find nothing on the activity log. please can you give me the process to know in which tape is the information to restore?
Thanks a lot.
Thanks a lot.
Did you use the correct query format? I mean, did you find any messages at all issued at or around the time in question?
ASKER
wool, i fond a lot of data , but near the time when the restore was launched we have an issue and the server was down. so there is information but related to the reboot process. nothing related to the restore.
If there was trouble with the server around the time of the restore attempt - did you try to repeat it? Could it be that due to the server issues the tape/tapes have become "unavailable"? Check with
Q VOL ACC=UNAVA
Q VOL ACC=UNAVA
ASKER
Wool,
i checked the q act command and i found this:
started in the BACKGROUND at 11:51:19. (PROCESS: 2)
09/22/2017 11:51:19 ANR0811I Inventory client file expiration started as
process 2. (PROCESS: 2)
09/22/2017 11:51:19 ANR4896I Inventory client file expiration is restarting
process 199 from 09/21/2017. (PROCESS: 2)
09/22/2017 11:51:19 ANR2803I License manager started.
09/22/2017 11:51:19 ANR8200I TCP/IP Version 4 driver ready for connection with
clients on port 1500.
09/22/2017 11:51:20 ANR1412W Volume GO1659L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1634L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1645L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1671L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1654L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1635L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1656L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1640L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1648L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1650L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1626L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1649L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1661L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1823L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1662L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1627L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1414W Volume GO1709L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1412W Volume GO1833L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1837L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1706L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1831L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1638L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1643L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1834L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume DP0350L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume DP0354L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume DP0353L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1414W Volume GO1827L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume GO1715L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume GO1839L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1412W Volume GO1824L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1414W Volume GO1663L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume DP0357L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume DP0342L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR2828I Server is licensed to support Tivoli Storage
Manager Basic Edition.
09/22/2017 11:51:20 ANR2828I Server is licensed to support Tivoli Storage
Manager Extended Edition.
09/22/2017 11:51:20 ANR0165I Inventory file expiration started processing for
node VWARCOSVSP001, filespace
VWARCOSVSP001\SystemState\ NULL\Syste m State\SystemState,
copygroup BACKUP and object type GROUP BASE. (PROCESS: 2)
Seems like all the volumes are in unavailable state!
Maybe this is the issue, how can i put them on available status again?
Thanks!!
i checked the q act command and i found this:
started in the BACKGROUND at 11:51:19. (PROCESS: 2)
09/22/2017 11:51:19 ANR0811I Inventory client file expiration started as
process 2. (PROCESS: 2)
09/22/2017 11:51:19 ANR4896I Inventory client file expiration is restarting
process 199 from 09/21/2017. (PROCESS: 2)
09/22/2017 11:51:19 ANR2803I License manager started.
09/22/2017 11:51:19 ANR8200I TCP/IP Version 4 driver ready for connection with
clients on port 1500.
09/22/2017 11:51:20 ANR1412W Volume GO1659L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1634L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1645L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1671L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1654L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1635L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1656L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1640L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1648L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1650L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1626L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1649L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1661L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1823L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1662L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1627L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1414W Volume GO1709L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1412W Volume GO1833L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1837L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1706L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1831L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1638L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1643L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume GO1834L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume DP0350L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume DP0354L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1412W Volume DP0353L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1414W Volume GO1827L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume GO1715L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume GO1839L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1412W Volume GO1824L5 access mode is "unavailable".
09/22/2017 11:51:20 ANR1414W Volume GO1663L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume DP0357L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR1414W Volume DP0342L5 access mode is "read-only" due to
previous write error.
09/22/2017 11:51:20 ANR2828I Server is licensed to support Tivoli Storage
Manager Basic Edition.
09/22/2017 11:51:20 ANR2828I Server is licensed to support Tivoli Storage
Manager Extended Edition.
09/22/2017 11:51:20 ANR0165I Inventory file expiration started processing for
node VWARCOSVSP001, filespace
VWARCOSVSP001\SystemState\
copygroup BACKUP and object type GROUP BASE. (PROCESS: 2)
Seems like all the volumes are in unavailable state!
Maybe this is the issue, how can i put them on available status again?
Thanks!!
Run, volume by volume:
UPD VOL GO1659L5 ACC=READWR
UPD VOL GO1659L5 ACC=READWR
ASKER
ok i´ll do that and probably run the restore next monday. I´ll back to you then. Thanks a lot Wool, you are awesome,!
Good luck 🍀, and have a nice weekend!
ASKER
Hello Wool,
sadly , after update the volumes status from unavailable to read/write , i ran the restore again and the data was not available on those volumes. Please , can you give me the steps to find the data on the volumes outside the library? i know it will be a tedious process but i really need the data
Thanks in advance.
sadly , after update the volumes status from unavailable to read/write , i ran the restore again and the data was not available on those volumes. Please , can you give me the steps to find the data on the volumes outside the library? i know it will be a tedious process but i really need the data
Thanks in advance.
ASKER CERTIFIED SOLUTION
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ASKER
wool,
fortunately i have the volumes (lto tapes) in a safe box , so i know exactly the names of each one. I´ll try this and i´ll back to you with the results.
Thanks again as usual. you are top notch! :)
Santiago.
fortunately i have the volumes (lto tapes) in a safe box , so i know exactly the names of each one. I´ll try this and i´ll back to you with the results.
Thanks again as usual. you are top notch! :)
Santiago.
Please note that the above query consists of one single line. If you need line breaks use " -" (space dash) as the continuation character.
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ASKER
Wool!
This method went perfect. i found the file i need. Thanks a lot and excuse me for the delay in my response.
Thanks again.
Santi.
This method went perfect. i found the file i need. Thanks a lot and excuse me for the delay in my response.
Thanks again.
Santi.
There are ways to find out which tape a file is stored on, but this is a lengthy and/or complicated thing.