Windows 8 Password Reset
I have a customer with an HP Windows 8 Laptop (Yes I know, bad combination). When you boot the system it comes up with ONE username. (The Administrator account is probably disabled). The problem is: he has forgotten his password!!!
I used a program, see attached screenshot, which creates a CD from which to boot, but it resets ONLY the ADMINISTRATOR Password. Which I did.
When I rebooted, STILL NO ADMINISTRATOR account appears from which to boot!!
When I have used this program before, the Administrator account becomes enabled and appears in the Welcome Screen (without a password).
However it seems that Windows 8 has NO ADMINISTRATOR account. Or am I wrong?
I need something that resets MORE than just the Administrator Password.
Any ideas anyone?
Thanks,
Biggles
I used a program, see attached screenshot, which creates a CD from which to boot, but it resets ONLY the ADMINISTRATOR Password. Which I did.
When I rebooted, STILL NO ADMINISTRATOR account appears from which to boot!!
When I have used this program before, the Administrator account becomes enabled and appears in the Welcome Screen (without a password).
However it seems that Windows 8 has NO ADMINISTRATOR account. Or am I wrong?
I need something that resets MORE than just the Administrator Password.
Any ideas anyone?
Thanks,
Biggles
ASKER CERTIFIED SOLUTION
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ASKER
Thanks McKnife,
Take a look at https://www.ghacks.net/2012/06/11/windows-8-enable-the-hidden-administrator-account/ it says:
You need to run the command from an elevated command prompt. To do that you need to do the following:
Press the Windows key to get into the Metro interface if you are not already there.
Enter cmd and right-click on the Command Prompt result that should appear.
This opens a list of options at the bottom. Select Run as administrator there.
Accept the UAC prompt
Fine! But I can't even get to the command prompt since the password has been lost!
Take a look at https://www.ghacks.net/2012/06/11/windows-8-enable-the-hidden-administrator-account/ it says:
You need to run the command from an elevated command prompt. To do that you need to do the following:
Press the Windows key to get into the Metro interface if you are not already there.
Enter cmd and right-click on the Command Prompt result that should appear.
This opens a list of options at the bottom. Select Run as administrator there.
Accept the UAC prompt
Fine! But I can't even get to the command prompt since the password has been lost!
ASKER
Didn't you understand my comment :-) ? I have no idea why you quoted what you quoted. Simply follow my directions - you don't need to logon to carry them out.
ASKER
I have not had the time to test this. I will do so next week. However I trust this is thye correct solution. If not I may get back to you. Thanks!
https://pogostick.net/~pnh/ntpasswd/