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JDS42

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Cisco POE Issues

I have a Cisco WS-C4503 chassie with two WSX-4148-RJ45V 48 ports blades.  When I connect one of my NEC VOIP phones up to the system I do not get any power to the phone from the port.  I have check to ensure port POE is set to auto.  Here are some of my configs, I assume these blades are POE since they have DC In-line on them.
_________________________________________________________________________
Cisco_MFG#sh environment status
Power                                             Fan      Inline
Supply  Model No          Type       Status       Sensor   Status
------  ----------------  ---------  -----------  -------  -------
PS1     PWR-C45-2800AC    AC 2800W   good         good     good
PS2     none              --         --           --       --

Power supplies needed by system    : 1
Power supplies currently available : 1

Chassis Type : WS-C4503

Power consumed by backplane : 0 Watts

Supervisor Led Color : Green

Module  1 Status Led Color  : Green
Module  2 Status Led Color  : Green           PoE Led Color : Green
Module  3 Status Led Color  : Green           PoE Led Color : Green

Fantray : good

Power consumed by Fantray : 30 Watts
_________________________________________________________________________

Cisco_MFG#sh power inlin
Available:1400(w)  Used:0(w)  Remaining:1400(w)

Interface Admin  Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Fa2/1     auto   off        0.0        0.0        n/a                 n/a
Fa2/2     auto   off        0.0        0.0        n/a                 n/a
Fa2/3     auto   off        0.0        0.0        n/a                 n/a
Fa2/4     auto   off        0.0        0.0        n/a                 n/a
Fa2/5     auto   off        0.0        0.0        n/a                 n/a
Fa2/6     auto   off        0.0        0.0        n/a                 n/a
Fa2/7     auto   off        0.0        0.0        n/a                 n/a
Fa2/8     auto   off        0.0        0.0        n/a                 n/a
Fa2/9     auto   off        0.0        0.0        n/a                 n/a
Fa2/10    auto   off        0.0        0.0        n/a                 n/a
Fa2/11    auto   off        0.0        0.0        n/a                 n/a
Fa2/12    auto   off        0.0        0.0        n/a                 n/a
Fa2/13    auto   off        0.0        0.0        n/a                 n/a
Fa2/14    auto   off        0.0        0.0        n/a                 n/a
Fa2/15    auto   off        0.0        0.0        n/a                 n/a
Fa2/16    auto   off        0.0        0.0        n/a                 n/a
Fa2/17    auto   off        0.0        0.0        n/a                 n/a
Fa2/18    auto   off        0.0        0.0        n/a                 n/a
Fa2/19    auto   off        0.0        0.0        n/a                 n/a
Fa2/20    auto   off        0.0        0.0        n/a                 n/a
Fa2/21    auto   off        0.0        0.0        n/a                 n/a
Fa2/22    auto   off        0.0        0.0        n/a                 n/a
Fa2/23    auto   off        0.0        0.0        n/a                 n/a
Fa2/24    auto   off        0.0        0.0        n/a                 n/a
Fa2/25    auto   off        0.0        0.0        n/a                 n/a
Fa2/26    auto   off        0.0        0.0        n/a                 n/a
Fa2/27    auto   off        0.0        0.0        n/a                 n/a
Fa2/28    auto   off        0.0        0.0        n/a                 n/a
Fa2/29    auto   off        0.0        0.0        n/a                 n/a
Fa2/30    auto   off        0.0        0.0        n/a                 n/a
Fa2/31    auto   off        0.0        0.0        n/a                 n/a
Fa2/32    auto   off        0.0        0.0        n/a                 n/a
Fa2/33    auto   off        0.0        0.0        n/a                 n/a
Fa2/34    auto   off        0.0        0.0        n/a                 n/a
Fa2/35    auto   off        0.0        0.0        n/a                 n/a
Fa2/36    auto   off        0.0        0.0        n/a                 n/a
Fa2/37    auto   off        0.0        0.0        n/a                 n/a
Fa2/38    auto   off        0.0        0.0        n/a                 n/a
Fa2/39    auto   off        0.0        0.0        n/a                 n/a
Fa2/40    auto   off        0.0        0.0        n/a                 n/a
Fa2/41    auto   off        0.0        0.0        n/a                 n/a
Fa2/42    auto   off        0.0        0.0        n/a                 n/a
Fa2/43    auto   off        0.0        0.0        n/a                 n/a
Fa2/44    auto   off        0.0        0.0        n/a                 n/a
Fa2/45    auto   off        0.0        0.0        n/a                 n/a
Fa2/46    auto   off        0.0        0.0        n/a                 n/a
Fa2/47    auto   off        0.0        0.0        n/a                 n/a
Fa2/48    auto   off        0.0        0.0        n/a                 n/a
Fa3/1     auto   off        0.0        0.0        n/a                 n/a
Fa3/2     auto   off        0.0        0.0        n/a                 n/a
Fa3/3     auto   off        0.0        0.0        n/a                 n/a
Fa3/4     auto   off        0.0        0.0        n/a                 n/a
Fa3/5     auto   off        0.0        0.0        n/a                 n/a
Fa3/6     auto   off        0.0        0.0        n/a                 n/a
Interface Admin  Oper            Power(Watts)     Device              Class
                            From PS    To Device
--------- ------ ---------- ---------- ---------- ------------------- -----

Fa3/7     auto   off        0.0        0.0        n/a                 n/a
Fa3/8     auto   off        0.0        0.0        n/a                 n/a
Fa3/9     auto   off        0.0        0.0        n/a                 n/a
Fa3/10    auto   off        0.0        0.0        n/a                 n/a
Fa3/11    auto   off        0.0        0.0        n/a                 n/a
Fa3/12    auto   off        0.0        0.0        n/a                 n/a
Fa3/13    auto   off        0.0        0.0        n/a                 n/a
Fa3/14    auto   off        0.0        0.0        n/a                 n/a
Fa3/15    auto   off        0.0        0.0        n/a                 n/a
Fa3/16    auto   off        0.0        0.0        n/a                 n/a
Fa3/17    auto   off        0.0        0.0        n/a                 n/a
Fa3/18    auto   off        0.0        0.0        n/a                 n/a
Fa3/19    auto   off        0.0        0.0        n/a                 n/a
Fa3/20    auto   off        0.0        0.0        n/a                 n/a
Fa3/21    auto   off        0.0        0.0        n/a                 n/a
Fa3/22    auto   off        0.0        0.0        n/a                 n/a
Fa3/23    auto   off        0.0        0.0        n/a                 n/a
Fa3/24    auto   off        0.0        0.0        n/a                 n/a
Fa3/25    auto   off        0.0        0.0        cisco WS-C3560-24PS n/a
Fa3/26    auto   off        0.0        0.0        n/a                 n/a
Fa3/27    auto   off        0.0        0.0        n/a                 n/a
Fa3/28    auto   off        0.0        0.0        n/a                 n/a
Fa3/29    auto   off        0.0        0.0        n/a                 n/a
Fa3/30    auto   off        0.0        0.0        n/a                 n/a
Fa3/31    auto   off        0.0        0.0        n/a                 n/a
Fa3/32    auto   off        0.0        0.0        n/a                 n/a
Fa3/33    auto   off        0.0        0.0        n/a                 n/a
Fa3/34    auto   off        0.0        0.0        n/a                 n/a
Fa3/35    auto   off        0.0        0.0        n/a                 n/a
Fa3/36    auto   off        0.0        0.0        n/a                 n/a
Fa3/37    auto   off        0.0        0.0        n/a                 n/a
Fa3/38    auto   off        0.0        0.0        n/a                 n/a
Fa3/39    auto   off        0.0        0.0        n/a                 n/a
Fa3/40    auto   off        0.0        0.0        n/a                 n/a
Fa3/41    auto   off        0.0        0.0        n/a                 n/a
Fa3/42    auto   off        0.0        0.0        n/a                 n/a
Fa3/43    auto   off        0.0        0.0        n/a                 n/a
Fa3/44    auto   off        0.0        0.0        n/a                 n/a
Fa3/45    auto   off        0.0        0.0        n/a                 n/a
Fa3/46    auto   off        0.0        0.0        n/a                 n/a
Fa3/47    auto   off        0.0        0.0        n/a                 n/a
Fa3/48    auto   off        0.0        0.0        n/a                 n/a
--------- ------ ---------- ---------- ---------- ------------------- -----

Totals:          0    on    0.0        0.0
________________________________________________________________________-
Avatar of gilnov
gilnov
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It could be the phone, the port or some piece of gear between the two. Try plugging the phone directly into the switch. Plug it into a port that you know is providing power to another working phone. To be extra thorough, plug a phone you know works into the port that's not working.
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JDS42

ASKER

Thanks, I have plugged the NEC phone and cable into a different switch I know that is working and the phone powers up
  I have tried blade two and three on this core switch, no power to phone.
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ASKER

Gilnov - Yea its old switch, been using just for data but we are putting in a voip system and this is the only one i have been unable to get POE to work on.  I can always put another POE switch between it and the unlink to supply power to the phones but was just hoping to get this one to work.  I did know if there was something else that might be causing the issues.
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ASKER

Thanks Predrag,  didn't see anything in logs that popped out.  I turned on all the debug you suggested, now seeing this in log

Cisco_MFG#sh log
Syslog logging: enabled (0 messages dropped, 0 messages rate-limited, 0 flushes, 0 overruns)
    Console logging: level debugging, 319 messages logged
    Monitor logging: level debugging, 0 messages logged
    Buffer logging: level debugging, 319 messages logged
    Exception Logging: size (8192 bytes)
    Count and timestamp logging messages: disabled
    Trap logging: level informational, 100 message lines logged

Log Buffer (4096 bytes):
man_power_available_tlv: about sending patlv on port 3/5
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/6
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/7
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/8
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/9
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/10
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/11
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/12
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/13
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/15
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/16
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/17
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/18
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/19
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/20
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/21
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/22
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/25
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/32
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/33
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/34
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/36
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/38
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/39
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/40
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/41
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/42
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/44
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/46
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 3/47
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
20w5d: ilpower_powerman_power_available_tlv: about sending patlv on port 2/1
20w5d:     req id 0, man id 1, pwr avail 0, pwr man -1
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ASKER

Istvan - really, well that sucks.  I was going to bring in an old cisco IP phone i have at home tomorrow to test just that, was wondering if its was just my new phones what cause the power issue.
I guess that's part of being "prestandard"!
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ASKER

Thanks Predrag, guess that explains why my Cisco IP Phone 7961 wouldn't light up this morning.
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ASKER

Thanks everyone for the information.
Cisco 7961G supports both POE implementations. 7961G-GE supports only ieee POE implementation.
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