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How do I find out if a specific device is registered with Exchange Online

We've had a user lose an iPad. The users states that email wasn't set up on it, but there seems to be some doubt and I've been asked to verify. What I see is device type 'Outlook' syncing. It gives a device Id -- which I can't determine what it represents. How do you tell what actual device is using Outlook? How would I distinguish between Outlook on an iPhone versus Outlook on an iPad?

Nico S

Can you try this PowerShell command Get-MsolDevice.

Vasil Michev (MVP)

The corresponding Exchange Online cmdlet is Get-MobileDevice. To get the device with particular deviceID, use:

Get-MobileDevice -Filter {DeviceId -eq "id_goes_here"}

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Pete Long

If it was setup get the user to log into OWA > Options > Mobile Devices, the device should be listed if it was setup?

Regards,

Pete

C Emmons

ASKER

Tried the -- Get-MobileDevice -Filter {DeviceId -eq "id_goes_here"} - unfortunately it doesnt' tell me anything extra - still has device type Outlook and device Model Outlook. What I need to know is what type of device is it really - iPhone or iPad?

DeviceImei :
DeviceMobileOperator : AT&T
DeviceOS : iOS 10.3.3
DeviceOSLanguage : en
DeviceTelephoneNumber :
DeviceType : Outlook
DeviceUserAgent : Outlook-iOS/2.0
DeviceModel : Outlook for iOS and Android
FirstSyncTime : 11/8/2016 9:49:16 PM

ASKER CERTIFIED SOLUTION

Vasil Michev (MVP)

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SOLUTION

Jackie Man

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Jackie Man

If you have no further questions, please do a favor to close this question.

Thanks!