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VMWare VSphere Client Cannot complete login due to an incorrect username or password
I used to be able to access VSphere and all of a sudden we started receiving the error: "Error Connecting. Cannot complete login due to an incorrect username or password." I already checked there is a PTR and DNS record. I already rebooted the PSC vm. I can login to PSC with admin credentials. I also confirmed the domain is added under Identity Sources. Is there anything else I can try?
So this is connecting to vCenter Server ?
ASKER
Correct
Did we made any recent changes ?
if you are not able to connect vCenter from your system did we tried accessing vCenter directly from VC machine ?
if you are not able to connect vCenter from your system did we tried accessing vCenter directly from VC machine ?
ASKER
No changes. I can login as local administrator (administrator@vsphere6.lo cal) but not as my domain username.
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ASKER
Yes, it is joined to the domain. Clocks are in sync. I was able to login earlier again and I logged out to test it again and started receiving the same error :(
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ASKER
Reconfigured NTP and also re added domain. We didn't know the root password and used this to reset it:
https://www.definit.co.uk/2015/07/resetting-the-vsphere-6-platform-services-controller-root-password/
https://www.definit.co.uk/2015/07/resetting-the-vsphere-6-platform-services-controller-root-password/