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admitech

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VPN issues: "A certificate could not be found. Connections that use the L2TP protocol over IPSec require the installation of a machine certificate"

VPN literally just stopped working for all of our users. No changes that I am aware of. Simple MS VPN connection to a VPN server.

Server side error:
 VPN2-112: A certificate could not be found. Connections that use the L2TP protocol over IPSec require the installation of a machine certificate, also known as a computer certificate.
PC/Workstation off Network connection error:
Error 619: A connection to the remote computer could not be established, so the port for this connection was closed.

Server-side:
Windows firewall and anything that could be blocking is off. I see the users hit the network via Firepower but then the "Error 619".
If I truly need to provide them with a workstation cert, how do I go about doing this and efficiently for several people.

TIA
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Avatar of Cliff Galiher
Cliff Galiher
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admitech

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Thanks Cliff but FYI on this network: Its small; no internal CA server, etc. Not even sure where to find the CA cert. I am told one was never setup? SCCM/Intune; not existent. Where would I find the cert to check if expired etc. TIA!!
Or the VPN head unit.
This is a question likely best posed to your VPN vendor.

This should be handled transparently during your VPN installation procedure + then updated periodically via normal VPN updates.
Apparently a bogus error on the server side after looking into this. After a reboot all was well.
Glad you got it resolved.
A non-issue was found.