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Email Conflicts

We have a client using Office Home and Business 2013 on Windows 7 Pro with their emails on a local exchange 2010 Version: 14.01.0438.000 and one user keeps getting this message: (Screenshot attached)
Conflicting edits have been made to the same item. To resolve this conflict, select the item in the list below..................
Last edited by
alias@
Username

His user has been setup on SBS console as firstname.secondname then the primary email address changed to 'alias@' in the exchange console

alias@ is an alias under Username

There are two other users who can send as alias@
and two users who can view alias@

We have tried creating a new Outlook profile and there aren't any users with the emails on their phones.

Any ideas to stop this from happening welcome.
ConflictsEE.JPG

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Blue Street Tech

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arnold

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ryank85

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Thanks for responses. Blue Street Tech, I will try these steps and get back to you with how it goes. I agree about Office 365. Most of our clients use it without any issues. We have ESET Endpoint AV installed so I'll try removing the add in also.
arnold, I have been assured by users that there has only been the one user replying to the emails at the times of the conflicts.

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arnold

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