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Exchange 2010 &nbsp;CU 17<br />
<br />
Android, not 100% sure on OS version<br />
<br />
and do you mean an active sync policy? Yes we allow remote wipes. <br />
<br />
thank you!
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Exchange 2010  CU 17

Android, not 100% sure on OS version

and do you mean an active sync policy? Yes we allow remote wipes.

thank you!

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I have a user who had an issue where their cell phone got randomly wiped. They are connected to our Exchange 2010 email server. I noticed that the confirmation message was coming from our servers. I can't seem to figure out why he got a remote wipe. I don't see anything in the logs. indicating we wiped his device. I ran the command below on multiple servers and I only got 1 hit for a reset that occurred months ago and not even to the same user.<br />
<br />
Get-ActiveSyncDevice -Mailbox {mailbox} | Get-ActiveSyncDeviceStatis<wbr />tics | select DeviceWipeSentTime, DeviceWipeAckTime<br />
<br />
DeviceWipeSentTime &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;DeviceWipeAckTime<br />
------------------ &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;-----------------<br />
<br />
<br />
Search-AdminAuditLog -cmdlets &quot;clear-activesyncdevice&quot;<br />
<br />
I got one hit for a wipe that happened over a month ago and not the user in question.<br />
<br />
any ideas where to look?
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I have a user who had an issue where their cell phone got randomly wiped. They are connected to our Exchange 2010 email server. I noticed that the confirmation message was coming from our servers. I can't seem to figure out why he got a remote wipe. I don't see anything in the logs. indicating we wiped his device. I ran the command below on multiple servers and I only got 1 hit for a reset that occurred months ago and not even to the same user.

Get-ActiveSyncDevice -Mailbox {mailbox} | Get-ActiveSyncDeviceStatistics | select DeviceWipeSentTime, DeviceWipeAckTime

DeviceWipeSentTime                                          DeviceWipeAckTime
------------------                                          -----------------


Search-AdminAuditLog -cmdlets "clear-activesyncdevice"

I got one hit for a wipe that happened over a month ago and not the user in question.

any ideas where to look?

User's mobile device was wiped - Exchange 2010

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

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