Link to home
Start Free TrialLog in
Avatar of KRWard
KRWardFlag for United States of America

asked on

Reusing Office 365 Software

Is it necessary to uninstall and reinstall Office 365 each time an employee is terminated and their replacement takes their desk or can I run the installer over the old install to change the license over to the new users account?

I haven't seen any of these error out of stop working... should I expect to ?
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

Try the following in computer of employees using domain admin:

--Remove the Identities folder from the Registry

Office 2016:
            HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities and delete the "Identities" folder

Office 2013:
    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities and delete the "Identities" folder


--Run the scripts mentioned in below by running the command prompt as administrator

Office 2016:
============

cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus

cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX

Office 2013:
===========

cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office15\ospp.vbs" /dstatus

cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office15\ospp.vbs" /unpkey:XXXXX

XXXXX is the last 5 digits of the Office key that is displayed from the /dstatus switch

--Launch Office applications and activate with Office 365 credentials

Source: https://community.spiceworks.com/topic/1790625-how-to-change-office-365-desktop-install-licensee
ASKER CERTIFIED SOLUTION
Avatar of Lee W, MVP
Lee W, MVP
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Don't make it more complicated than it needs to be ... Lee's got the easiest answer.
Avatar of KRWard

ASKER

Thanks All. Lee, will your solution change the users installed list in their 365 console?
I resell office 365 through my distributor and use their service so I'm not sure what you're looking at.

The user cannot sign in unless you precreate the Office 365 account so Microsoft knows they are a legitimate user.
Avatar of KRWard

ASKER

Right, I do too... though I'm new to it ")

Each user can install only onto 5 PC's correct? just wondering if it'll officially move the install to the new users count.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
http://haslenet.co.uk/resources/cloud-services/office-365/deactivate-office-365-install/

Or you can logon to your admin console to deactivate all Office 2016 installs of the old employee before you reassign the licensee to the new employee.
Avatar of KRWard

ASKER

This is good info. As users turn over, if the license goes bad it looks like the install goes into a basic mode until a new user logs into a 365 account. I don't know if the new user gets dinged then for having the install, but I assume so. The Shared computer licensing may be a great option for me as well as I'd love to preinstall these machines before they are deployed. Thanks all!