Yann Shukor
asked on
Zyxel USG SSL VPN blank page
Hi
I'm trying to setup an SSL VPN access to one of my client's servers
Unfortunately the published WEB and RDP windows appear as a blank pages
In the case of the WEB page, the Internet Explorer tab icon and name both correspond to the sought remote server (a Synology NAS)
The RDP page however only displays a rectangle thin black border with a white background
I have tried the same setup on a different USG device and obtain the same result
Both routers are up to date with their firmwares
The workstations that I have used to connect have had their JAVA plugins updated too
Access via the SecuExtender client works fine
Any ideas ?
thanks
yann
I'm trying to setup an SSL VPN access to one of my client's servers
Unfortunately the published WEB and RDP windows appear as a blank pages
In the case of the WEB page, the Internet Explorer tab icon and name both correspond to the sought remote server (a Synology NAS)
The RDP page however only displays a rectangle thin black border with a white background
I have tried the same setup on a different USG device and obtain the same result
Both routers are up to date with their firmwares
The workstations that I have used to connect have had their JAVA plugins updated too
Access via the SecuExtender client works fine
Any ideas ?
thanks
yann
Try to view the page in Compatibility Mode when it comes up. You need IE for this, I think.
ASKER
Thanks John; tried but no improvement
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ASKER
Thanks John
I tried FF and Chrome and both obtain the same result
Unfortunately with RDP one can only use IE, not even Edge with these Zyxel USG routers.
The Zyxel support told me that it as a browser issue but won't provide me (even after asking specifically) with the required settings to get this to work
I will, as they suggest, have to make do with their SecuExtender client
I tried FF and Chrome and both obtain the same result
Unfortunately with RDP one can only use IE, not even Edge with these Zyxel USG routers.
The Zyxel support told me that it as a browser issue but won't provide me (even after asking specifically) with the required settings to get this to work
I will, as they suggest, have to make do with their SecuExtender client
Thanks for the update. I have had this issue with older routers, but the newer ones now work with most browsers.
ASKER
These don't seem to be that old : USG60 and USG60W
ASKER
Ok, I finally go it to work
My two problems were the RDP access via VPN SSL from an Internet Browser as well as access to a Web site located on the clients remote site
When configuring the VPN SSL there is a tab called Global Settings that contains a field called "Network Extension Local IP"
By default this is set to 192.168.200.1
I updated it to the router's LAN IP address : 192.168.0.1
Et voilà, now the RDP and Web redirections (or Reverse Proxy as it is aptly named) are operational
Incidently my first WEB redirection attempt was with a Synology NAS (http://192.168.0.2:5000) which still doesn't work
I then tested the redirection with another Web server and it worked
My two problems were the RDP access via VPN SSL from an Internet Browser as well as access to a Web site located on the clients remote site
When configuring the VPN SSL there is a tab called Global Settings that contains a field called "Network Extension Local IP"
By default this is set to 192.168.200.1
I updated it to the router's LAN IP address : 192.168.0.1
Et voilà, now the RDP and Web redirections (or Reverse Proxy as it is aptly named) are operational
Incidently my first WEB redirection attempt was with a Synology NAS (http://192.168.0.2:5000) which still doesn't work
I then tested the redirection with another Web server and it worked
Thank you for the update. My own Cisco stuff is not so hard to make work, but I appreciate the added information.