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Peter Mikula

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Office C2R loses activation on a Terminal Server

I have latest C2R Office installed in with shared activation a terminal server running 2012R2. From time to time different users lose their office activation and need to reenter their email and password to activate, it's random

sometime it I will get this error

Log: Application
Type: Error
Event: 35
Agent Time: 2017-10-23 10:23:20Z
Event Time: 02:22:58 PM 23-Oct-2017 UTC
Source: SideBySide
Category: None
Username: N/A
Computer: name
Description: Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL" on line 1. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0". Please use sxstrace.exe for detailed diagnosis.

Any idea who to fix it?
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Davis McCarn
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Avatar of Peter Mikula
Peter Mikula

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Thanks!