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adobe reader no scroller

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Last Modified: 2017-11-14
hi,

in adobe reader i downloaded and reading pdf of 200 page. I do not see right hand side end scroller which i used to see earlier?

how to see or enable scroller so that i can go from page 1 to say page 54 quickly by scanning pages rather than clicking page down button 54 times
please advise
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Move your cursor over the right side to see if you can expose the scroll bar. It works on my Adobe machines. Otherwise try repairing Adobe.

Author

Commented:
nope.


what version you are at?
mine shows  adobe reader XI
11.0.21 version
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION

Author

Commented:
can you send me direct link to download and install that?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Go to Adobe.com and look in the lower right for Adobe Reader and that will take you to a location to download it. That should work.

Do uninstall Reader V11 first.

Author

Commented:
is this one ?//adobe, acrobat same or different things?
https://helpx.adobe.com/acrobat/kb/acrobat-2017-downloads.html
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
That link is for Acrobat Pro - a paid product.

Here is the link for Reader:  https://get.adobe.com/reader/

Author

Commented:
i installed


Here is the link for Reader:  https://get.adobe.com/reader/


when i open pdf it is opening in IE edge browser
how to instead open with adobe reader
i tried to searcch in program files to associate by opening with adobe but could not find there

how to make sure installation is proper and open and make it default
please advise

Author

Commented:
i have program files which has some softwares and program files x86 which has some softwares. but both do not show adobe reader. when i click start on windows laptop it shows adobe reader though from there ow to open a pdf?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Go to Windows 10 Settings, Apps, Default Apps, and scroll down to Choose Apps by Protocol. Set Adobe to Acrobat files there.

Windows-10-App-Defaults

Author

Commented:
. Set Adobe to Acrobat files there.
i do not see adobe or acrobat/ please advise

Author

Commented:
actually i am geting attached error while installing adobe dc reader
please advise
errAdobe.png

Author

Commented:
adobe acrobat reader dc application initialization error

Author

Commented:
https://forums.adobe.com/thread/1843689

reading this not sure what to do
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have put Reader on any number of Windows 10 machines - no issue.

Go to Programs and Features and make sure no Adobe products are installed


Open cmd.exe with Run as Administrator and run DISM.EXE /Online /Cleanup-image /Restorehealth

Allow to complete, restart and try installing Reader again.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
After the restart in my steps above, try the offline installer.

Author

Commented:
try the offline installer.


link?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
It was in the link you posted.

Author

Commented:
Open cmd.exe with Run as Administrator and run DISM.EXE /Online /Cleanup-image /Restorehealth

where to get?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Search   cmd  it shows Command Prompt. Right click on it and select Run as Administrator.

Now enter the command string above that I posted for you.

In the black window type:       dism.exe /online /cleanup-image /restorehealth

Author

Commented:
while downloading offlien version from
http://get.adobe.com/reader/enterprise/

askign version

do i supposed to select
Reader DC or
reader 11.0.10
not sure why they create confusing versions to users who do not know what each is?
VErsionAdobe.png

Author

Commented:
cannot believe adobe installation can be this complicated
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I don't know what is wrong with your computer. Adobe is easy . Run the installer and you are all done.

Author

Commented:
can you tell me which version from offline version.
is there alternate software to adobe to read pdf?

Author

Commented:
what is difference between
Reader DC or
reader 11.0.10

my goal is to see scroller on right hand side when i read pdf
simple requirement right?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Adobe Reader V2017 for Windows.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Adobe 11 is obsolete. Use Adobe DC = V2017

Author

Commented:
adobe reader XI
11.0.21 version

how above different again from above two?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Nothing. They are the same.

Author

Commented:
finall adobe dc ie v2017 from below worked
offline installer from http://get.adobe.com/reader/enterprise
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Adobe 11 is too old for Windows 10. That may be the reason.

So you followed my advice about V2017 and now it is working. Probably the newer version.

Author

Commented:
now it automatically associating pdf to adobe.
thank you
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome and I am glad it is working for you.

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