Dear Experts, we could not use remote Desktop service into a Win server 2008 R2, it said that "Your credential did not work"; some steps were performed but could not help:
1. Open all Firewall profiles, disable Antivirus
2. Changing password
3. Create a new local user and add to Remote Desktop Group
4. Change remote port
5. Restart RDP service
6. Allow remote desktop service
Any idea please?
Remote AccessSoftware FirewallsWindows Server 2008DesktopsSecurity
Last Comment
DP230
8/22/2022 - Mon
CES
So by the server saying "Your credentials did not work" that means that it's not a connection issue; you're successfully getting to the server it's just the username or password is wrong or the account is not part of the RDP users group.
This means that it is not #1,4,5 or 6.
Can you RDP using the local admin account?
DP230
ASKER
No I could not, I tried both Local Admin as well as a new local user but did not help!
@Tuli:
just to make sure: when you say "local user" you mean local to the server, right? ---> YES, it is local user on that server
- any special characters in the password? ----> No
can you type the password somewhere where you can actually SEE what gets wirtten? (e.g. in the username field). same keyboard layout on server and client? -----> Yes, I tried copy paste from txt file but no luck
- no blanks before or after the username (happens here more often than expected) ------> No, it does not have
@Neil: the user had "Password never expired " setting, but no luck
@CES IT: I reviewed the EE link but could not find this option, can you help?
.... on the general tab I changed Security layer from 'Negotiate' to 'RDP Security Layer' and I no longer need to enter credentials to start an RDP session.
John
If it works as a local logon, but not RDP, then it is the permissions on the listener.
Generally, add the user to the Remote Desktop Users group and that will do the trick. If this has been messed with, then you may want to check the permissions on the listener itself.
This means that it is not #1,4,5 or 6.
Can you RDP using the local admin account?