Why can I not burn a Dell OS recovery file to a USB drive?

DoctorK12008
DoctorK12008 used Ask the Experts™
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I downloaded the Dell OS recovery file and tried to burn it to a USB drive.   Every time I do this, I get the error message below.   I have tried to do this as an administrator, with the same result.   The USB drive was formatted using computer Manage.
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Distinguished Expert 2017
Commented:
The error digest a failure to expand the ISO, the download is incomplete, the ISO is corrupt.

Try to see whether you can mount the ISO to make it appear as another drive letter.
RaminTechnical Advisor
Commented:
Make sure your PC is not infected by Virus / Malware.

What you will need to create a Dell recovery media:

•Service Tag of the Dell PC on which you want to install Microsoft Windows
•Download and install Dell OS Recovery Tool
•Blank USB flash drive with at least 8 GB of free space
At least 8GB of storage space available on Windows partition on the PC.
•Microsoft .Net Framework 4.5.2 or higher
•Administrator user rights and at least 8GB of available storage space to download the Dell ISO recovery image

Follow the instructions in below link and make sure your Antivirus is Disable .
https://www.dell.com/support/article/us/en/19/sln299044/how-to-create-and-use-the-dell-windows-recovery-image?lang=en


Note: Use a new flash drive to make sure you will not lose any data during read process.
Dr. KlahnPrincipal Software Engineer
Commented:
If the file downloaded was a ZIP, RAR or a self-extracting EXE - then arnold is correct, the downloaded file is incomplete or corrupt, and in that case you'll need to download it again.  This is not an unusual problem when downloading very large files, and I find that wget is more reliable when trying to get really big (100 MB and up) single files.

If there is an MD5 or other confirmation hash shown on the download page, be sure to confirm the hash after the file is downloaed.  Use WinHash or other hashing utility to confirm that the (a) the file you downloaded is what you expected, and (b) that it is not corrupt.

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